Jessica Esposito
East Northport
Summary
Compassionate and dedicated professional with experience in supporting individuals with disabilities in achieving greater independence and quality of life. Skilled in empathic communication, client-centered care, and building meaningful relationships with diverse populations. Committed to ethical practice and advocating for inclusive, accessible services. Seeking to further develop clinical and advocacy skills through a Master of Social Work program.
Overview
11
11
years of professional experience
Work History
Community Habilitation Worker
Developmental Disabilities Institute, DDI
02.2025 - Current
- Supported individuals with developmental disabilities in daily living skills and community engagement activities.
- Assisted in implementing personalized habilitation plans to promote independence and personal growth.
- Conducted regular assessments to track progress and adapt strategies as needed for client success.
- Facilitated social skills training sessions to enhance interpersonal relationships among clients.
- Provided transportation and physical support services
- Counseled patients on health-related topics and lifestyle changes for improved well-being.
- Managed enrollment, transportation, and paperwork for individuals to take advantage of community resources.
Founder & Owner, Vintage Retail Business
Self-employed
01.2025 - Current
- Curate and source vintage inventory with a focus on quality, style, and market demand
- Manage all business operations, including budgeting, pricing, and financial tracking
- Develop and execute creative marketing strategies across social media platforms to drive engagement and sales
- Build and maintain strong customer relationships through personalized communication and brand trust
- Coordinate and participate in in-person markets, managing setup, sales, and customer interactions
- Oversee brand identity and creative direction, ensuring a cohesive and engaging customer experience
- Demonstrate adaptability and problem-solving in fast-paced, client-facing environments
- Maintain organization and time management while balancing multiple responsibilities independently
Bartender
Del Vino Vineyards
02.2023 - Current
- Provided exceptional customer service, fostering a welcoming atmosphere for guests.
- Oversaw daily bar operations, maintaining high standards of cleanliness and organization.
- Resolved customer complaints effectively, enhancing overall guest satisfaction and loyalty.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Conducted regular wine tastings for staff, improving product knowledge and customer service.
VIP Concierge
Founders Room
02.2022 - 05.2024
- Handled multiple client accounts simultaneously while prioritizing urgent tasks to meet deadlines effectively.
- Streamlined communication between clients and service providers, ensuring timely and efficient responses to requests.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Managed reservations and event logistics for VIP guests, ensuring seamless experiences.
Juice Bar Barista
Mung Bean Natural Foods
05.2022 - 03.2024
- Prepared and served a variety of fresh juices and smoothies, ensuring quality and presentation standards.
- Operated commercial juicing equipment, maintaining cleanliness and functionality to optimize workflow efficiency.
- Assisted customers with menu selections, providing product knowledge to enhance their experience.
- Managed inventory levels, tracking stock usage to minimize waste and ensure product availability.
Barista
Barnes & Noble
01.2018 - 03.2020
- Streamlined daily operations by maintaining inventory and ensuring equipment functionality.
- Enhanced customer experience through personalized recommendations and efficient service delivery.
- Collaborated with team members to optimize workflow during peak hours, improving service speed.
- Monitored product freshness and shelf life, contributing to overall quality assurance efforts.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Sales Associate
Savers Thrift Store
03.2015 - 12.2018
- Utilized point-of-sale systems for efficient transaction processing and cash handling.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelor of Science - Psychology
Stony Brook University
Stony Brook, NY05.2026
Associate of Arts - Liberal Arts
Suffolk County Community College
Selden, NY05.2023
Skills
- Demonstrates empathic engagement and active listening in building strong, trusting relationships
- Applies a strengths-based and client-centered approach to support individuals
- Maintains professionalism, accountability, and ethical standards in all responsibilities
- Maintains strict adherence to HIPAA regulations while producing accurate, timely, and ethically sound documentation to support continuity of care
- Supports individuals in developing daily living, social, and communication skills to enhance community integration
Timeline
Community Habilitation Worker
Developmental Disabilities Institute, DDI
02.2025 - Current
Founder & Owner, Vintage Retail Business
Self-employed
01.2025 - Current
Bartender
Del Vino Vineyards
02.2023 - Current
Juice Bar Barista
Mung Bean Natural Foods
05.2022 - 03.2024
VIP Concierge
Founders Room
02.2022 - 05.2024
Barista
Barnes & Noble
01.2018 - 03.2020
Sales Associate
Savers Thrift Store
03.2015 - 12.2018
Bachelor of Science - Psychology
Stony Brook University
Associate of Arts - Liberal Arts
Suffolk County Community College