JESSICA ESQUIVEL
Eastvale,CA
Overview
17
17
years of professional experience
Work History
Shipping and Receiving Manager
Berness Shoes
04.2024 - 09.2024
- Oversaw daily shipping and receiving operations, ensuring timely order fulfillment and accuracy.
- Managed inventory control processes, optimizing stock levels and reducing discrepancies.
- Trained and mentored staff on safety protocols and operational best practices.
- Implemented process improvements, enhancing workflow efficiency across shipping departments.
- Coordinated with logistics providers to streamline transportation schedules and reduce costs.
- Developed training materials for new hires, promoting consistent adherence to company policies.
- Analyzed performance metrics to identify areas for operational enhancements and cost savings.
- Led cross-functional teams in problem-solving initiatives, improving service delivery standards.
- Optimized warehouse layout for efficient product flow from receiving to shipping areas, minimizing wasted time in transit between locations.
- Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
Pharmaceutical Technician
Parkview Medical Pharmacy
08.2023 - 04.2024
- Compounded and dispensed medications following established protocols and safety guidelines.
- Managed inventory levels, ensuring timely reordering of pharmaceuticals and supplies.
- Collaborated with pharmacists to verify prescriptions for accuracy and completeness.
- Trained new technicians on operational procedures and compliance standards.
- Maintained accurate patient records in electronic health systems for seamless information access.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Supervisor
Cape Robbin
06.2017 - 02.2020
- Responsible for all deliveries
- Routing shipments via Fedex, UPS, and other LTL companies
- Scheduling pick ups; Creating BOL's
- Organizing a system for all orders to be shipped out in a timely manner
- Emailing customers for routings and proof of deliveries
- Assisting sales reps with following up on sales orders.
Front Desk Receptionist/ Shipping Clerk
Legend Footwear
09.2015 - 06.2017
- Answer and transfer incoming calls for all departments
- Customer service by phone and email
- General office duties, faxing, scanning, supply orders, filing, etc.
- Experience with Microsoft Excel and Microsoft Word
- Processed sales orders and invoices
- Processed outgoing shipments via Ups World ship, Fedex, DHL, and several LTL trucking companies
- Also helped accounting with payment processing and posting payments in banking system
Customer Service/ Front Desk Receptionist
Eclat Textile Company
08.2008 - 02.2012
- Assisted all sales representatives with sales order
- Responding to customer's emails and calls
- Did all general office duties
- Processed all sales orders and invoices
- Processed customers payments
- Followed up on unpaid invoices
- Also helped production with sample approvals and incoming shipments.
Sales/Cashier
Bath and Body Works
12.2007 - 04.2007
- Welcomed and greeted all customers
- Assisted with floor displays
- Stocked items
- Helped all customers with general questions and sales
- Worked registers and did payment transactions
Education
Pharmacy Technician Program - undefined
American Career College
Ontario, CA04.2021
High School Diploma - undefined
Hacienda La Puente Adult Education
La Puente, CA07.2020
Skills
- Inventory management
- MS Word and Excel Document creation and management Data analysis and visualization
- Office administration
- Telephone communication skills Customer service expertise Active listening techniques Client relationship management
- Customer support
- Cash management
- 60 words per minute
- Multi-tasking
- Organizational proficiency
- Independent work
Timeline
Shipping and Receiving Manager
Berness Shoes
04.2024 - 09.2024
Pharmaceutical Technician
Parkview Medical Pharmacy
08.2023 - 04.2024
Supervisor
Cape Robbin
06.2017 - 02.2020
Front Desk Receptionist/ Shipping Clerk
Legend Footwear
09.2015 - 06.2017
Customer Service/ Front Desk Receptionist
Eclat Textile Company
08.2008 - 02.2012
Sales/Cashier
Bath and Body Works
12.2007 - 04.2007
Pharmacy Technician Program - undefined
American Career College
High School Diploma - undefined
Hacienda La Puente Adult Education