Jessica L Etheridge
Clovis,United States
Summary
Detail-oriented professional seeking flexible remote opportunities to leverage strong customer service and organizational skills. Committed to contributing to client satisfaction and retention while balancing family commitments. Ready to support growth and adapt to dynamic work environments.
Overview
16
16
years of professional experience
Work History
Home Maker
Home Maker
Clovis, United States
01.2021 - Current
- Oversaw daily household activities as a stay-at-home mother for three children, fostering a nurturing environment. Homeschooling children since August 2017, developed personalized learning plans to support educational growth. I am seeking an opportunity that allows me to provide for my family while continuing my role as a full-time homemaker. Structured family schedules for efficiency to support household functioning and daily routines. Given our lifestyle, a remote career would be highly advantageous for my family and me.
- Managed daily household operations and maintained a clean living environment.
- Prepared nutritious meals following dietary guidelines and family preferences.
- Organized schedules for family activities, appointments, and errands.
Secretary
Sawco Ag
Clovis, United States
08.2024 - 10.2025
- Worked part-time for Sawco Ag, a silage chopping company in the agriculture sector. Managed employee timesheets and handled tax and financial information, ensuring accuracy and compliance. Enhanced management and data entry skills through extensive use of Excel and various online platforms. Appreciated the flexibility to bring my children to work, supporting my continued role as a homemaker mother of three. Strive for excellence and relish challenges, taking my responsibilities seriously. Would love the opportunity to join your team and maintain a home as well as work-life balance.
- Facilitated communication between internal teams and external partners, ensuring clarity and timely responses.
- Arranged and scheduled meetings for team members, ensuring all logistical details were organized and communicated.
- Developed and maintained structured filing systems to facilitate quick and easy access to documents.
Owner Operator
Desert Wellness Massage
Salome, United States
04.2021 - 11.2021
- Managed daily operations of wellness center and massage therapy services.
- Oversaw scheduling and coordination of client appointments and therapist assignments.
- Implemented marketing strategies to attract new clients and promote services.
- Facilitated relaxation for individuals seeking physical and mental relaxation through tailored massage therapy. Opened and managed a spa that provided massage therapy services to local residents and travelers. Faced physical demands of role, resulting in rotator cuff injury that halted practice temporarily. I hope to return to this profession for additional income once I've recuperated.
Licensed Massage Therapist
Alvea Spa
Wickenburg, United States
04.2021 - 05.2021
- Provided wellness massage, including deep tissue technique, myofascial release, Swedish, and sports massage.
- Performed massage therapy for various clients tailored to their specific needs.
- Assessed client medical conditions and histories to tailor treatment plans, ensuring effective and individualized care.
- Advised clients on relaxation techniques, posture improvement, and personalized stretching and strengthening routines to enhance overall wellness.
- Ensured cleanliness and sanitation of therapy and common rooms to promote a safe and hygienic environment for clients.
- Documented client treatment records and developed long-term care programs.
Pharmacy Technician
Lea Regional Medical Center
Hobbs, United States
02.2018 - 04.2018
- Processed new and refill prescriptions with attention to accuracy and timely service.
- Managed medication inventory, ensuring optimal stock levels and adherence to safety protocols.
- Monitored supply levels in medical dispenser, facilitating uninterrupted patient care.
- Managed insurance claims, including authorizations and communications with doctors.
- Handled prescription packaging and mailing.
- Created a professional phone etiquette environment.
Volunteer P.E. Teacher
21st CCLC Program
Hobbs, United States
10.2017 - 04.2018
- I volunteered as the P.E. teacher for grades K-5 at College Lane Elementary. Taught social skills and coordinated activities while addressing challenges related to gender, race, and age differences. Supervised over 50 children while assisting coordination of 21st Century annual skits and plays and providing homework tutoring. Ensured safety and support for children in after-school program until parents arrived for pickup.
- Developed and organized program activities and schedules for educational initiatives at the institution.
- Collaborated with team members to develop project plans and timelines.
- Assisted in managing resources and materials for program implementation.
Substitute Teacher
Hobbs Municipal Schools
Hobbs, United States
12.2017 - 01.2018
- Planned and supervised lessons for twenty 3 to 4-year-olds, fostering skills in alphabet recognition, color identification, shape understanding, emotional regulation, social interaction, and creative expression.
- Developed lesson plans that aligned with state curriculum standards.
- Instructed diverse groups of students in various subjects and topics.
- Ensured a positive classroom environment by addressing and managing student conduct. to maintain a positive learning environment.
Pharmacy Technician
RSVP Pharmacy
Lubbock, United States
01.2017 - 08.2017
- Processed new and refill prescriptions, ensuring accuracy and compliance with regulations.
- Oversaw the compound lab, including sterilization and medication compounding.
- Handled insurance claims, authorizations, and liaised with doctors effectively.
- Coordinated prescription packaging and mailing to enhance delivery efficiency and patient satisfaction.
- Managed medication inventory methodically.
- Ensured positive customer experiences through effective communication. and customer service.
- Acquired extensive knowledge of pharmacy operations and patient care. working for this specialty pharmacy, learning medication compounding and patient interaction despite being out-of-state.
Pharmacy Technician
Albertsons L.L.C.
Midland, United States
09.2015 - 09.2016
- Accurately filled and dispensed an average of 200 prescriptions daily.
- Managed inventory processes to maintain optimal stock levels.
- Addressed insurance and billing issues efficiently to support customer satisfaction.
- Coordinated communication among pharmacy staff to enhance service delivery.
- Assisted customers with pharmacy and everyday challenges tactfully.
Pharmacy Technician
Medical Center Pharmacy
Midland, United States
05.2015 - 09.2015
- Compounded and dispensed prescriptions by doctors and dentists accurately.
- Prepared medications including powders and ointments meticulously.
- Managed drug inventory, purchasing, and receiving to maintain optimal stock levels and reduce shortages.
- Coordinated pharmacy staff schedules to ensure adequate coverage and service continuity.
- Prioritized tasks and streamlined workflow to enhance operational effectiveness.
Pharmacy Technician
Costco
Lubbock, United States
01.2015 - 04.2015
- Stocked shelves, rotated stock, and checked for expired medication to ensure safety and compliance.
- Operated efficiently in a fully staffed setting or as a lone technician, filling up to 400 prescriptions a day.
- Supported pharmacy manager in resolving time-sensitive issues to maintain operational flow.
- Managed cash registers while providing exemplary customer service.
- Collaborated with diverse personalities to foster a positive work environment.
- Working here sharpened my problem-solving skills, as I tackled obstacles with my technician team daily, enhancing my customer service and multitasking abilities.
Pharmacy Technician
United Supermarkets L.L.C.
Lubbock, United States
09.2010 - 12.2014
- Ensured exceptional customer service experiences for all customers.
- Demonstrated ability to work well with diverse teams and customers.
- Utilized leadership skills to guide team in achieving daily objectives and improving overall workflow.
- Recognized and implemented multitasking strategies to effectively manage pharmacy operations.
- Gained insights from pharmacy managers to enhance skills in interpreting directives and collaborating with diverse supervisors.
Education
Licensed Massage Therapist - Massage Therapy
Muscle Therapy Center
Hobbs, NM05-2020
Biology
Texas Tech University
Lubbock, Texas01-2016
Biology
Western Texas College
Snyder, TX01-2015
Nursing
South Plains College
Lubbock, Texas01-2013
Certified Pharmacy Technician - Pharmacology
Pharmacy Technician Certification Board
Lubbock, TX03-2012
Skills
- Retail pharmacy knowledge
- Pharmacy law compliance
- Insurance authorization expertise
- EHR systems proficiency
- Clinical infusion knowledge
- Customer service excellence
- Microsoft Excel
- Data entry
- Time management
- Appointment management
- Budget management
- Project management
- Child behavior management
- Adaptability strategies
- Educational planning
- Home organization
- Remote work skills
- Team collaboration
- Communication skills
- Verbal and written communication
- Organizational effectiveness
- Adaptability and ambition
- Team collaboration
- Self motivation
- Punctual and reliable
- Problem-solving
- Multitasking ability
- Client relations
- Community engagement
- Decision-making
- Activity planning
- Decision-making
- Activity planning
Timeline
Secretary
Sawco Ag
08.2024 - 10.2025
Owner Operator
Desert Wellness Massage
04.2021 - 11.2021
Licensed Massage Therapist
Alvea Spa
04.2021 - 05.2021
Home Maker
Home Maker
01.2021 - Current
Pharmacy Technician
Lea Regional Medical Center
02.2018 - 04.2018
Substitute Teacher
Hobbs Municipal Schools
12.2017 - 01.2018
Volunteer P.E. Teacher
21st CCLC Program
10.2017 - 04.2018
Pharmacy Technician
RSVP Pharmacy
01.2017 - 08.2017
Pharmacy Technician
Albertsons L.L.C.
09.2015 - 09.2016
Pharmacy Technician
Medical Center Pharmacy
05.2015 - 09.2015
Pharmacy Technician
Costco
01.2015 - 04.2015
Pharmacy Technician
United Supermarkets L.L.C.
09.2010 - 12.2014
Licensed Massage Therapist - Massage Therapy
Muscle Therapy Center
Biology
Texas Tech University
Biology
Western Texas College
Nursing
South Plains College
Certified Pharmacy Technician - Pharmacology
Pharmacy Technician Certification Board