Jessica Evans
Hotchkiss,CO
Summary
Reliable Dental Assistant with strong knowledge of dentistry practices. Well-rounded professional skilled handling multiple tasks, including making dental impressions, sterilizing stations and taking X-rays. Highly organized with experience in charting and preparing patient treatment plans. I am a highly-motivated employee with desire to take on new challenges with strong worth ethic, adaptability and exceptional interpersonal skills. Excellent at working effectively unsupervised and quickly mastering new skills. Skilled in working under pressure and adapting to new situations and challenges. Responsible and motivated, ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Dental Assistant
Fun at the Dentist
Grand Junction, CO
08.2022 - 12.2022
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Prepared dental materials such as composite resin, impression material and cements for use by the dentist.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Educated patients on proper oral hygiene techniques and habits.
- Maintained a neat, clean and organized environment throughout the office.
- Conducted routine maintenance of equipment used in dentistry operations.
- Took digital X-rays of teeth using radiographic equipment.
- Sterilized instruments according to established guidelines and protocols.
- Kept accurate records of dental treatments provided for each patient's visit.
- Instructed patients about postoperative instructions prescribed by their dentist.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Laid out dental instruments and equipment before procedures.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Educated patients on treatment procedures and post-procedure home care.
- Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Assisted dentist during examinations by retracting patient's cheeks and tongue.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
- Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
- Sterilized dental equipment using automatic washers to prevent cross contamination.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Cleaned and polished removable dentures, brackets, wires and other appliances.
- Created and fit dental appliances for patients. adjusting as necessary.
- Applied protective coating of fluoride to teeth during dental procedures.
Assistant Preschool Teacher
Eagle View Learning Center
Grand Junction, CO
08.2022 - 12.2022
- Assisted in creating and implementing lesson plans for preschoolers.
- Provided guidance to children on appropriate behavior during activities.
- Organized play areas, toys, and learning materials to create a safe and stimulating environment.
- Supervised the children while they were engaged in various activities such as arts and crafts, story time, outdoor play.
- Assessed student progress through observation of their work and interactions with other students.
- Read stories aloud to the children and discussed them afterwards to gauge understanding.
- Encouraged cooperative play among students by providing positive reinforcement when needed.
- Helped students learn basic academic skills such as counting, alphabet recognition, writing letters and numbers.
- Observed each child's development throughout the school year and reported any issues or concerns to lead teacher or director.
- Supported the planning of meals for the children according to healthy nutrition guidelines set by state regulations.
- Maintained accurate records of attendance and daily notes on each child's performance.
- Collaborated with other staff members to ensure that all safety protocols were followed at all times.
- Actively participated in professional development opportunities related to early childhood education.
- Developed meaningful relationships with all students based on trust and respect.
- Taught children foundational skills in colors, shapes and letters.
- Observed each child to help improve social, mental and behavioral competencies.
- Implemented hands-on, play-based strategies for experiential learning.
- Organized and led activities to promote physical, mental and social development.
- Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
- Employed variety of educational techniques to reach varied skill levels in preschool classroom.
- Assisted with implementation of approved lesson plans and daily classroom schedule.
- Helped facilitate indoor and outdoor play, parent-teacher conferences and keeping classroom clean with diligent attention to each support task.
- Instructed and assisted students during craft activities.
- Monitored students to observe behavior, enforce rules and maintain safety.
- Identified early signs of emotional and developmental problems in children and brought up problems to parents.
- Created and assembled classroom displays and decorations.
- Communicated with parents regularly to maintain student progress, schedule meetings and increase overall student happiness.
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
- Participated in workshops, trainings and conferences to improve educational skills.
- Observed children for signs of illness, injury, emotional disturbance, learning disorders and speech problems.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
Ground Operations Agent
Allegiant Airlines
Grand Junction, CO
08.2018 - 07.2020
- Conducted pre-flight checks of aircraft and ensured all safety protocols were met.
- Maintained communication with crew members, customers and other ground staff to ensure smooth operations.
- Performed baggage handling duties, including loading and unloading cargo, ensuring proper weight distribution, and verifying manifests.
- Coordinated with flight crews regarding any changes in flight plans or passenger needs.
- Ensured proper documentation was completed for each flight leg and maintained accurate records of flights.
- Monitored runway conditions to ensure safe take offs and landings of aircrafts.
- Provided customer service support by responding to inquiries from travelers regarding their flights or services offered at the airport terminal.
- Managed ground operations activities such as fueling, catering, deicing, marshalling and pushback operations for departing flights.
- Adhered to all safety regulations set forth by FAA and company policies during ground operations activities.
- Responded quickly and efficiently to emergency situations on the tarmac or within the terminal building.
- Collaborated with other departments to ensure timely arrival of necessary materials related to ground operations processes.
- Organized transportation services for arriving passengers who require special accommodations or additional assistance upon disembarking the plane.
- Communicated effectively with airline dispatchers regarding delay information or weather updates affecting scheduled departures and arrivals.
- Processed paperwork related to international arrivals and departures such as customs documents, immigration forms .
- Maintained operations compliance with FAA, TSA and airport regulations.
- Protected team members and other staff from harm with diligent enforcement of safety and security measures.
- Helped customers with special needs to board and disembark from aircraft.
- Supervised airfield operations, including arrivals, departures and fueling, identifying and addressing concerns promptly to maintain targets.
- Directed ground crews in loading and unloading of aircraft cargo or baggage.
- Created and maintained flight and events logs, aircrew flying records and records of incoming and outgoing flights.
- Coordinated with air traffic control, civil engineers and command posts to support airfield management activities.
- Coordinated changes to flight itineraries with appropriate air traffic control agencies.
- Adjusted flight itineraries and communicated changes for optimal safety and flow of aircraft.
- Monitored aircraft with radar, computer equipment or visual references.
Customer Service Agent
Allegiant
Grand Junction, CO
08.2018 - 07.2020
- Maintained a high level of customer satisfaction by providing accurate and helpful responses.
- Advised customers on purchasing decisions based on their individual needs.
- Performed administrative duties related to customer service such as filing documents or completing paperwork.
- Attended training sessions regularly to stay current on new products or services.
- Ensured compliance with applicable laws when dealing with customers.
- Provided technical support over the phone when needed.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Utilized active listening and communication skills to address customer inquiries and escalate issues to supervisor.
- Helped clients navigate online systems within established frameworks to obtain services.
- Investigated and solved routine and complex customer issues to earn repeat business.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Developed strong customer relationships to encourage repeat business.
- Made outbound calls to obtain account information.
- Mentored new employees on procedures and policies to maximize team performance.
- Updated databases with new and modified customer data.
- Collected deposits or payments and arranged for billing.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Provided top quality control and eliminated downtime to maximize revenue.
Direct Support Professional
Strive
Grand Junction, CO
05.2013 - 04.2016
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Facilitated social interactions between participants and their peers in the community.
- Accompanied individuals on outings to promote independence and integration into the community.
- Assisted in planning and implementing recreational activities for participants.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
- Collaborated with other staff members to develop individualized service plans for each participant.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Developed relationships with families of those receiving services to ensure continuity of care.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Maintained clean and well-organized environment for client happiness and safety.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Assisted individuals in development of social skills to become integrated in community.
- Assisted individuals in learning and developing new skills.
- Accompanied or transported clients to appointments, errands and social activities.
- Documented current patient information to update vital signs, behaviors and eating habits.
- Transported clients to doctor's appointments and errands.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Used approved crisis intervention techniques in emergency situations.
- Assisted clients with maintaining good personal hygiene.
- Helped clients get in and out of beds and wheelchairs.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Organized oral medications for clients following dosage and schedule requirements.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Consulted with client care team to continually update care plans.
- Partnered with registered nurses and physiotherapists to provide care to patients.
Education
Certified Nurse Aid - CNA
Delta Montrose Technical College
Delta, CO09-2014
BSN-RN
Colorado Mesa University
Grand Junction, COSkills
- Patient Relations
- Instrument preparation
- Dental Hygiene
- Patient Counseling
- Patient Education
- Procedure Support
- Inventory Management
- Patient Services
- First Aid Training
- Treatment room setup
- Electronic Charting
- X-Ray Processing
- Dental Radiography
- Dental impressions
- Strong writing and verbal skills
- Complex Problem-Solving
- Four-handed procedures
- Oral Surgery
- Disinfecting rooms and equipment
- Activity Planning
- Lesson Planning
- Child Development
- Positive Reinforcement
- Special Needs Support
- Certified in Early Childhood Education
- Effective listening
- Early Childhood Education
- Observational skills
- Social Skills Development
- Client documentation
- Progress Documentation
- Transportation
- Indirect Patient Care
- Direct Patient Care
- Chronic Disease Management
- Behavioral Management
- First-aid and CPR
- Disability Awareness
- Knowledge of state regulations
- Medication Administration
- Nutrition
- Crisis Management
- Infection control procedures
- Medical Records Management
- Care plan assessment
- Recreational Activities
- Charting and documentation
- Compassionate Caregiving
Certification
- I am certified through the state of Colorado with Colorado Shines. I obtained this certification in 2022.
- I passed with honors in the CNA course at the Delta Montrose Technical College.
Timeline
Dental Assistant
Fun at the Dentist
08.2022 - 12.2022
Assistant Preschool Teacher
Eagle View Learning Center
08.2022 - 12.2022
Ground Operations Agent
Allegiant Airlines
08.2018 - 07.2020
Customer Service Agent
Allegiant
08.2018 - 07.2020
Direct Support Professional
Strive
05.2013 - 04.2016
Certified Nurse Aid - CNA
Delta Montrose Technical College
BSN-RN
Colorado Mesa University