Jessica Faulk
Naselle,TN
Summary
Accomplished Nurse Manager with a proven track record at TriStar Centennial Medical Center, adept in staff supervision, leadership, and critical thinking. Successfully reduced RN turnover by 60% and maintained high employee engagement. Experienced in quality improvement and performance, with a background in diverse nursing roles.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Nurse Manager, Cardiac Intensive Care Unit
TriStar Centennial Medical Center
01.2022 - Current
- Served as interim director of cardiovascular critical care services from August 2024 to present
- Decreased contract labor utilization from 60% in February 2022 to 5% in August 2024, converting 10 contract labor RNs to core staff
- Reduced annualized RN turnover by 60% in two years
- Maintained employee engagement scores above 75 since October 2022
- Assisted with development of staff to open new inpatient unit dedicated to the care of patients on ECMO support including education and exposure to several mechanical support devices
- Worked alongside staffing officer to improve productivity target compliance with implementation of staffing grid accounting for increased acuity
- Recruited and developed 4 clinical nurse coordinators
- Mentored new nurse leaders on increasing engagement and retention, implementation of organization and corporate directives, and developing strategies to enhance time management
Clinical Nurse Coordinator, CVICU
TriStar Centennial Medical Center
01.2021 - 01.2022
- Mentored and supervised nursing staff, fostering professional growth and development, in conjunction with nurse manager
- Contributed to quality improvement initiatives through data collection, analysis, and implementation of best practices
- Developed and implemented flowsheet to improve compliance with protocol for patient on CRRT with citrate as well as modified formatting of protocol within Meditech to enhance compliance
- Addressed performance issues among nursing staff through constructive feedback during evaluations or informal coaching sessions
Staff Nurse, CVICU
TriStar Centennial Medical Center
04.2017 - 01.2021
- Served as a preceptor for 3 years
- Served as ECMO specialist and charge nurse for 2 years
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments
- Managed assistive devices utilized to improve heart and lung function and relied on advanced understanding of physiologic systems and hemodynamics to improve patient outcomes
- Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
- Optimized patient satisfaction through timely response to concerns and effective communication among staff members
- Precepted new nurses, providing guidance on unit functions and individual roles, hospital policies and procedures and nursing best practices
Staff Nurse
Vanderbilt Medical Center
04.2016 - 03.2017
- Burn Unit: September 2016 - March 2017
- Bone Marrow Transplant/Myelosuppression Unit: April 2016 - September 2016
- Served as chemotherapy nurse
Staff Nurse
Palmetto Health Richland
09.2014 - 03.2016
- Served as charge nurse for 1 year
- Surgical trauma PCU/ICU
Education
Master of Healthcare Administration -
South University
09-2021
Bachelor of Science - Nursing
South University
Columbia, SC06-2014
Wofford College
Spartanburg, SCSkills
- Staff Supervision and Leadership
- Critical Thinking
- Quality and Performance Improvement
- Utilization Management
Certification
- Basic Life Support (BLS) Certification - American Heart Association
- Advanced Cardiac Life Support (ACLS) - American Heart Association
- Certified Critical Care Nurse (CCRN) - American Association of Critical-Care Nurses (AACN)
- Completed HCA Nurse Leadership Certificate program
Timeline
Nurse Manager, Cardiac Intensive Care Unit
TriStar Centennial Medical Center
01.2022 - Current
Clinical Nurse Coordinator, CVICU
TriStar Centennial Medical Center
01.2021 - 01.2022
Staff Nurse, CVICU
TriStar Centennial Medical Center
04.2017 - 01.2021
Staff Nurse
Vanderbilt Medical Center
04.2016 - 03.2017
Staff Nurse
Palmetto Health Richland
09.2014 - 03.2016
- Basic Life Support (BLS) Certification - American Heart Association
- Advanced Cardiac Life Support (ACLS) - American Heart Association
- Certified Critical Care Nurse (CCRN) - American Association of Critical-Care Nurses (AACN)
- Completed HCA Nurse Leadership Certificate program
Master of Healthcare Administration -
South University
Bachelor of Science - Nursing
South University
Wofford College
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