Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic
JESSICA FERNANDES

JESSICA FERNANDES

Dubai

Summary

Results-driven Office Manager with 16 years of experience and a master's degree. Proven track record in optimizing operations, improving efficiency, and aligning business objectives with administrative expertise. Adapt at fostering strong collaborations and committed to achieving organizational excellence.

Overview

13
13
years of professional experience

Work History

Admin Manager

Wise Consulting Services
06.2024 - Current
  • Overseeing daily office operations, ensuring efficiency in workflow.
  • Coordinating recruitment, onboarding, and offboarding processes.
  • Maintaining employee records and HR documentation.
  • Assisting with payroll processing, benefits administration, and attendance tracking.
  • Managing employee engagement activities and resolving workplace issues.
  • Ensuring the company adheres to government regulations and industry standards.
  • Managing company licenses, permits, and insurance policies.
  • Coordinating with legal teams for contracts and documentation.
  • Assisting consultants with administrative tasks (travel arrangements, scheduling, reports).
  • Ensuring smooth client interactions and handling inquiries professionally.
  • Supporting project management with documentation and logistics.


Business Development and Administrative Manager

Migration Chambers
11.2020 - 02.2024
  • Identified and pursued new business opportunities, building strong client relationships to drive growth
  • Developed and executed market strategies to enhance brand positioning and attract clients
  • Collaborated with sales and design teams to meet client requirements and ensure seamless project execution
  • Recruited, trained, and evaluated administrative staff, fostering a high-performing team
  • Acted as a key liaison between administrative teams and senior management, ensuring smooth communication and workflow optimization
  • Monitored industry trends and competitive landscape to inform strategic decisions
  • Oversaw financial objectives, adjusted operations for efficiency, and upheld customer service excellence

Office Manager

FBP International
01.2018 - 02.2020
  • Managed end-to-end visa and immigration services, ensuring compliance with legal requirements and smooth processing
  • Conducted client interviews, provided expert guidance on documentation, and facilitated visa approvals
  • Led HR operations, ensuring compliance, reporting key HR metrics, and optimizing recruitment strategies
  • Trained and mentored staff on immigration policies to enhance service quality and efficiency
  • Acted as a strategic partner to senior management, improving recruitment and operational processes
  • Implemented automated scheduling and digital file management, boosting efficiency and reducing operational costs by 15% annually
  • Stayed updated on immigration legislation to proactively address policy changes and client needs

Primary Teacher

Ambassador School
06.2015 - 12.2016
  • Designed & implemented an engaging curriculum, increasing classroom participation by 25% through interactive teaching methods & digital tools
  • Built strong relationships with students, parents, faculty, and the wider school community to foster a supportive learning environment
  • Planned and supervised student workshops, ensuring a well-rounded educational experience
  • Coordinated meetings with parents, supervisors, and school leadership to support student progress
  • Assisted in organizing school events and managing administrative responsibilities for seamless operations
  • Ensured compliance with educational regulations and best practices to maintain high teaching standards

Teacher

St. Micheal School
06.2012 - 04.2015
  • Designed and delivered engaging lesson plans, integrating technology to enhance learning and increase student engagement by 25%
  • Developed curriculum, lesson plans, and assessments aligned with academic standards and student needs
  • Monitored student progress, provided individualized support, and adjusted teaching strategies for optimal learning outcomes
  • Established and enforced classroom management strategies to maintain a positive and disciplined learning environment
  • Maintained accurate student records, prepared progress reports, and communicated regularly with parents and school leadership
  • Collaborated with faculty and participated in school meetings to support student success and institutional goals
  • Created an inclusive learning environment, effectively working with students from diverse cultural and academic backgrounds

Education

Master of Business Administration -

ICFAI UNIVERSITY
12.2013

Bachelor in Education -

Mumbai University
12.2011

Bachelor in Commerce -

Dempo College
12.2008

Skills

  • Effective Communication
  • Analytical Problem-Solving
  • Team-Oriented Approach
  • Adaptability in Dynamic Environments
  • Prioritization and Planning
  • Growth mindset

Timeline

Admin Manager

Wise Consulting Services
06.2024 - Current

Business Development and Administrative Manager

Migration Chambers
11.2020 - 02.2024

Office Manager

FBP International
01.2018 - 02.2020

Primary Teacher

Ambassador School
06.2015 - 12.2016

Teacher

St. Micheal School
06.2012 - 04.2015

Bachelor in Education -

Mumbai University

Bachelor in Commerce -

Dempo College

Master of Business Administration -

ICFAI UNIVERSITY
JESSICA FERNANDES