Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Custom
Timeline
Generic
Jessica Ferreira

Jessica Ferreira

Ogden

Summary

Resourceful Clothes Seller known for high productivity and efficient task completion. Skilled in visual merchandising, customer service, and inventory management. Excel at communication, teamwork, and adaptability, ensuring seamless operations and positive customer experiences. Highly motivated with background in retail sales. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience

Work History

Clothes Seller

Bliss Dresses
Ogden
03.2024 - Current
  • Assisted in selecting clothing items based on customer needs and preferences.
  • Resolved any customer complaints in a timely manner while maintaining professionalism.
  • Processed cash, credit card, and other payment methods accurately and efficiently.
  • Greeted customers and provided product information.
  • Updated online social media listings with current information about products and pricing.
  • Processed sales for customers and encouraged additional purchases with excellent cross-selling abilities.
  • Maintained an organized sales floor by replenishing stock and organizing merchandise displays.
  • Provided excellent customer service to increase the likelihood of repeat business.
  • Followed up with customers after their purchases to ensure satisfaction with the goods received.
  • Inspected incoming merchandise for quality control before placing it on the sales floor.
  • Ensured all products were priced correctly and displayed properly.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.

Sandwich Artist

SUBWAY®Restaurants
Ogden
01.2019 - 03.2024
  • Organized inventory for efficient restocking of products.
  • Ensured all menu items were prepared in accordance with health and safety standards.
  • Verified that prepared food met quality standards prior to serving it to customers.
  • Provided excellent customer service by addressing inquiries promptly and professionally.
  • Monitored temperature of freezers and coolers throughout shift.
  • Trimmed meats and cheeses for sandwiches as needed.
  • Operated cash registers to process payments from customers.
  • Replenished condiments and other supplies at front counter areas.
  • Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
  • Checked expiration dates on products to ensure freshness of items served to customers.
  • Stocked shelves with products and supplies.
  • Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
  • Restocked counter supplies and condiment stations, cleaned windows, and emptied trash cans during slow periods.
  • Prepared sandwiches and salads using quality ingredients and tailored to customer requests.
  • Used POS system and cash register to receive payments by cash, check, credit card, and voucher.
  • Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
  • Kept customer and food preparation areas clean and well-organized.
  • Maintained safe food handling practices to prevent germ spread.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.

Education

Business Administration

Business College
Brazil
12-2012

High School

Presbyterian School
Brazil, IN
12-2005

Skills

  • Customer service
  • Product knowledge
  • Social media marketing
  • Styling expertise
  • Teamwork and collaboration
  • Positive customer engagement
  • Interpersonal skills
  • Honest and dependable

Affiliations

  • Reading and Writing
  • Singing
  • Watching TV shows and movies
  • Traveling
  • Outdoors and Sports
  • Learning new Stuff.
  • Volunteer and Social and Church activities

Languages

English
Professional
Spanish
Elementary
Portuguese
Professional

Custom

I am 36 years old, married , born and raised in Brazil. I move do USA a couple years ago with a dream, to have a better life and provide for my family. I am very easy going person and also curious, like to learn about anything , spend some good time with family and friends. I believe that we can change the world if we decide to be a kind and understanding human being everyday.

Timeline

Clothes Seller

Bliss Dresses
03.2024 - Current

Sandwich Artist

SUBWAY®Restaurants
01.2019 - 03.2024

Business Administration

Business College

High School

Presbyterian School

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