Jessica Ferrer
Lancaster,CA
Summary
Results-driven Supply Chain Asset Protection Manager with over 10 years of progressive experience in loss prevention, supply chain security, and team leadership across retail and distribution environments. Proven ability to implement strategic security programs, reduce shrink, and build high-performing teams. Strong background in surveillance systems, investigative procedures, compliance, and safety audits. Bilingual (English/Spanish) with excellent communication, analytical, and crisis management skills. Resourceful with background in loss prevention management, known for high productivity and efficient completion of tasks. Experienced in leading teams to achieve safety and inventory accuracy.Highly-motivated with desire to take on new challenges. Eager to contribute to a dynamic team and support organizational goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Asset Protection Manager
Rite Aid Distribution Center
Lancaster, CA
06.2022 - 08.2025
- Spearhead all asset protection efforts across high-volume distribution operations.
- Led internal investigations into theft and misconduct with adherence to legal protocols.
- Recruited and managed a team of security professionals, conducting training, evaluations, and disciplinary procedures.
- Trained staff on loss prevention strategies and emergency response procedures.
- Collaborated with law enforcement on theft investigations and recovery efforts.
- Coordinated with management to enforce compliance with safety.
- Collaborated with other departments within the organization on projects involving asset protection.
- Identified and resolved crime cases in partnership with local law enforcement.
- Implemented policies and procedures related to asset protection.
- Monitored security systems such as CCTV cameras, alarm systems, access control systems and other safety equipment.
- Developed effective partnerships with vendors supplying products used by the organization's Asset Protection team.
- Established relationships with local law enforcement.
- Ensured compliance with federal, state and local laws and regulations relating to asset protection.
Asset Protection Manager
Lowe’s Home Improvement Stores
Southern California
07.2020 - 06.2022
- Oversaw internal and external theft investigations, reducing shrink by 1.5%.
- Partnered with law enforcement to resolve criminal incidents and suspicious activity.
- Elevated apprehensions by 75% through coaching and performance development of loss prevention staff.
- Managed store compliance with company-wide safety and protection policies.
Asset Protection Manager
JCPenney
Palmdale, CA
10.2014 - 07.2020
- Directed district-wide asset protection programs, supervising a team of six across multiple stores.
- Conducted surveillance operations using CCTV and floor monitoring techniques.
- Testified in court as a company representative on theft-related cases.
- Designed and delivered security training for new hires and managers, improving safety awareness.
Loss Prevention Specialist
Kroger Food 4 Less
El Sereno & Highland Park, CA
11.2011 - 09.2014
- Conducted store-level investigations, improving compliance and reducing shrink.
- Mentored store teams in loss prevention protocols and safety measures.
Surveillance Specialist
USC Keck Medical Center
Los Angeles, CA
07.2008 - 07.2011
- Monitored hospital grounds using advanced surveillance technologies.
- Identified and responded to security threats with discretion and professionalism.
Education
Bachelor of Science - Criminal Justice
University of Phoenix
Pasadena, CAAssociate Degree - General Studies
Pasadena City College
Pasadena, CASkills
- Asset & Inventory Protection
- Internal & External Investigations
- Shrink Reduction Strategies
- CCTV & Surveillance Systems
- OSHA & Regulatory Compliance
- Team Development & Supervision
- Risk & Threat Assessment
- Policy Enforcement & Auditing
- Microsoft Office Suite
- CCTV & Access Control Systems
- Safety & Compliance Software
- X-ray Screening
- High ethical standards and confidentiality handling
- Flexible with extended hours and physically demanding tasks
- Crisis Management control
- Transportation and logistics
Certification
- Certified Interviewer (Wicklander-Zulawski)
- LPC Certified
- OSHA Safety & FDA
- Project Manager certification
- Radiation Safety Office Trainer California Certified
- Transportation and Logistic
Timeline
Asset Protection Manager
Rite Aid Distribution Center
06.2022 - 08.2025
Asset Protection Manager
Lowe’s Home Improvement Stores
07.2020 - 06.2022
Asset Protection Manager
JCPenney
10.2014 - 07.2020
Loss Prevention Specialist
Kroger Food 4 Less
11.2011 - 09.2014
Surveillance Specialist
USC Keck Medical Center
07.2008 - 07.2011
Bachelor of Science - Criminal Justice
University of Phoenix
Associate Degree - General Studies
Pasadena City College