Jessica Ferzoco

Work History

Property Manger

Burns Construction And Property Management

11.2022 - Current

Maintained positive relationships, ensuring clear communication and prompt resolution of any issues and questions.
Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates and schedule changes.
Collaborated with real estate agents and brokers to showcase properties effectively, attracting prospective tenants or buyers quickly.
Enhanced unit owner satisfaction by addressing and resolving maintenance issues promptly.
Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety issues.
Ensured proper documentation was maintained including insurance policies/licenses required for operating a successful Marina.
Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for unit owners and maintaining property aesthetics.
Assisted clients in their boating needs by coordinating slip reservations.
Handled unit owner issues promptly and appropriately, calling in repairmen, and other support services.
Cultivated strong relationships with owners and renters to build loyalty and repeat business.
Created and maintained detailed reports of daily, weekly and monthly operations of both maintenance staff and marina operations

Certified Notary Signing Agent

Self-employed

04.2018 - Current

Managed appointment scheduling, facilitating smooth transitions between clients and maximizing daily productivity.
Stayed current on industry trends and changes in notary laws to provide up-to-date service offerings to clients.
Enhanced client satisfaction by providing thorough and accurate notary services in a timely manner.
Educated clients on the importance of proper identification when seeking notary services, reinforcing best practices within the community.
Handled sensitive personal information with utmost confidentiality, earning trust from clients and maintaining a professional reputation.
Ensured accuracy of all notarized documents by diligently reviewing each page before applying the notary seal.
Conducted loan signings for mortgage refinancing, providing an efficient service that contributed to overall client satisfaction.

Commercial Lines Underwriting Assistant

Brown & Brown

03.2015 - 04.2017

Provided prompt customer service to agents, brokers, and insureds, resolving issues quickly and professionally.
Enhanced overall productivity by maintaining organized files and ensuring accurate record-keeping for all accounts.
Supported team members in meeting departmental performance goals through effective collaboration and communication.
Delivered exceptional support to underwriters during peak periods, enabling the team to meet deadlines and sustain a high-quality output.

Real Estate Closing Coordinator

The Ferzoco Group With RE/Max at the Shore

01.2010 - 04.2015

Reduced errors in document preparation by meticulously reviewing contracts.
Facilitated smooth transactions by promptly addressing inquiries or concerns from clients.
Contributed to team growth through providing exceptional customer service that resulted in repeat business and referrals.
Prioritized high-level organizational skills in managing multiple contracts simultaneously while adhering to strict deadlines.
Maintained comprehensive records of completed transactions for future reference and analysis.

Commercial Lines Underwriting Assistant

Thomas Heist Ins Agency

09.2004 - 08.2007

Provided prompt customer service to agents, brokers, and insureds, resolving issues quickly and professionally.
Enhanced overall productivity by maintaining organized files and ensuring accurate record-keeping for all accounts.
Supported team members in meeting departmental performance goals through effective collaboration and communication.
Delivered exceptional support to underwriters during peak periods, enabling the team to meet deadlines and sustain a high-quality output.

Accounts Receivable Coordinator

Lesco

09.2003 - 09.2004

Supported month-end closing procedures by reconciling accounts receivable ledgers and preparing aging reports for management review.
Improved invoice accuracy by thoroughly reviewing billing data before issuing final statements.
Expedited payment collection with timely submission of invoices and proactive communication with clients.
Strengthened relationships with key clients by providing exceptional service in addressing inquiries regarding account balances or payment issues.
Partnered with cross-functional departments to resolve discrepancies in customer accounts, promoting a cohesive work environment.
Reduced outstanding debts through consistent follow-up on overdue invoices and negotiating payment plans.

Accounts Receivable Coordinator

Premier Percussion Ltd

01.1998 - 08.2003

Supported month-end closing procedures by reconciling accounts receivable ledgers and preparing aging reports for management review.
Improved invoice accuracy by thoroughly reviewing billing data before issuing final statements.
Expedited payment collection with timely submission of invoices and proactive communication with clients.
Strengthened relationships with key clients by providing exceptional service in addressing inquiries regarding account balances or payment issues.
Partnered with cross-functional departments to resolve discrepancies in customer accounts, promoting a cohesive work environment.
Reduced outstanding debts through consistent follow-up on overdue invoices and negotiating payment plans.

Summary

Overview

Work History

Property Manger

Certified Notary Signing Agent

Commercial Lines Underwriting Assistant

Real Estate Closing Coordinator

Commercial Lines Underwriting Assistant

Accounts Receivable Coordinator

Accounts Receivable Coordinator

Education

High School Diploma -

No Degree - Business Psychology

Skills

Certification

Work Availability

Timeline

Similar Profiles

Alex GerenaAlex Gerena

Vincent OngVincent Ong

Jacob HolobovichJacob Holobovich