Jessica Fields
Denver,CO
Summary
Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
Joann Fabrics
Denver, CO
03.2023 - Current
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Provided training to new employees on company policies and procedures.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
Store Manager
Joann Fabrics
Boulder, CO
10.2021 - 03.2023
- Managed daily banking activities such as deposits and withdrawals.
- Created weekly work schedules for store personnel.
- Developed strategies to maximize sales and profitability.
- Assessed operational efficiency of the store's departments.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
Assistant Store Manager
HomeGoods, TJX Companies
Wheat Ridge, CO
04.2020 - 10.2021
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Managed day-to-day operations including scheduling shifts, assigning tasks.
Assistant Store Manager
HomeGoods, TJX Companies
Boulder , CO
09.2014 - 04.2019
- Provided training to new employees on company policies and procedures.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
Skills
- Operations Oversight
- Customer Relations
- Department Oversight
- Records Management
- Loss Prevention
- Relationship building and management
- Employee Scheduling
Timeline
Assistant Store Manager
Joann Fabrics
03.2023 - Current
Store Manager
Joann Fabrics
10.2021 - 03.2023
Assistant Store Manager
HomeGoods, TJX Companies
04.2020 - 10.2021
Assistant Store Manager
HomeGoods, TJX Companies
09.2014 - 04.2019