JESSICA FINK
SACRAMENTO,CA
Summary
Attentive, hospitable, observant, and experienced server and bartender with a relentless focus on ensuring customer satisfaction through open communication and prompt, accurate service. Knowledge ranging from family to fine dining. Wine and beer savy.
Overview
10
10
years of professional experience
Work History
Landscape Gardener
Self Employed
Sacramento, CA
08.2024 - Current
- Designed and implemented customized landscaping plans for residential properties.
- Selected appropriate plants, flowers, and materials to enhance outdoor aesthetics.
- Operated various gardening tools and equipment for efficient project execution.
- Managed soil preparation and fertilization processes to promote healthy plant growth.
Server/somm
Terra Madre 2025
SAFE Credit Union Center, CA
09.2025 - 09.2025
Server
Tower Bridge Dinner 2025
Tower Bridge, Sacramento L, CA
09.2025 - 09.2025
Cashier/server
Foodieland
Cal Expo, CA
05.2025 - 05.2025
Server
Wildwood kitchen and Bar
Sacramento, CA
03.2023 - 08.2024
- Provided exceptional customer service, ensuring a welcoming dining experience for all guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Heidi’s Pancake House
South Lake Tahoe, CA
05.2021 - 11.2022
- Created a welcoming and positive environment to make diners and guests feel at home.
- Maintained impeccably clean workstations by demonstrating strong attention to detail and a sense of urgency.
- Assisted co-workers with rush hour periods, running food, breaks, cleaning, open and closing duties.
- Processed payments accurately, ensuring efficient transaction handling at peak times.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server
Hell’s Kitchen
Stateline, NV
12.2019 - 05.2021
- Ensured that all guests felt welcome, and provided responsive, professional service always.
- Managed robust knowledge of food, drink, and menu items.
- Presented each course of the meal to exacting standards established by the chef to create a rich, fulfilling experience for diners.
- Suggested wine and entree pairings.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
Server | Bartender | Manager
The Loft
South Lake Tahoe, CA
10.2018 - 12.2019
- Managed close out procedures, distributed tips daily to both front and back of house and banks to bartenders.
- Made hand crafted libations and seasonal craft cocktail menus.
- Provided food and drink pairings based on diner’s interest, time, and dietary needs.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Server/bartender
Gunbarrel Tavern and Eatery
South Lake Tahoe, CA
06.2015 - 09.2018
- Managed order accuracy and efficiency, coordinating with kitchen staff to fulfill requests promptly.
- Assisted in training new servers on menu details and service protocols to enhance team performance.
- Adapted quickly to changing priorities during peak hours, maintaining composure under pressure.
- Developed strong relationships with regular customers, fostering loyalty and repeat business opportunities.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
theater set design, art, psychology
Portland Community College
Horticulture
American River College
Sacramento, CASkills
- Leadership
- Customer Service
- Verbal Communication
- Detail-oriented
- Adaptable
- Collaborative
- Memorization
- Fine dining
Hobbies and Interests
Avid hiker, biker, and plant enthusiast.
References
References upon request
Timeline
Server/somm
Terra Madre 2025
09.2025 - 09.2025
Server
Tower Bridge Dinner 2025
09.2025 - 09.2025
Cashier/server
Foodieland
05.2025 - 05.2025
Landscape Gardener
Self Employed
08.2024 - Current
Server
Wildwood kitchen and Bar
03.2023 - 08.2024
Server
Heidi’s Pancake House
05.2021 - 11.2022
Server
Hell’s Kitchen
12.2019 - 05.2021
Server | Bartender | Manager
The Loft
10.2018 - 12.2019
Server/bartender
Gunbarrel Tavern and Eatery
06.2015 - 09.2018
theater set design, art, psychology
Portland Community College
Horticulture
American River College