Jessica Fleck
Colorado Springs,CO
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Wheeled Vehicle Mechanic (91B)
Army
02.2021 - 11.2024
- Diagnosed and repaired wheeled vehicle systems, ensuring operational readiness and safety.
- Trained junior mechanics on repair techniques and safety protocols, fostering skill development within the team.
- Managed vehicle maintenance schedules, improving workflow efficiency and adherence to service standards.
- Led tactical operations to ensure mission success and team safety.
Car Hopper
Sonics Drive In
02.2020 - 01.2021
- Delivered exceptional customer service by promptly responding to orders and inquiries.
- Managed order accuracy while coordinating with kitchen staff to ensure timely food preparation.
- Operated point-of-sale systems efficiently, processing transactions quickly and accurately.
- Maintained cleanliness and organization of dining areas, enhancing overall customer experience.
Crew Trainer
Krystal's Restaurant
01.2019 - 02.2020
- Trained new crew members on operational procedures and customer service standards.
- Assisted in maintaining a clean and organized work environment to ensure compliance with health regulations.
- Developed training materials that streamlined onboarding for new employees, enhancing learning efficiency.
- Taught new team members correct procedures for all areas of operations.
Education
Associate of Applied Science - Professional Studies
Purdue University
West Lafayette, IN10-2025
Skills
- Critical thinking
- Team supervision
- Customer service
- Employee training
Certification
- Marijuana Enforcement Division License #M174985
Timeline
Wheeled Vehicle Mechanic (91B)
Army
02.2021 - 11.2024
Car Hopper
Sonics Drive In
02.2020 - 01.2021
Crew Trainer
Krystal's Restaurant
01.2019 - 02.2020
Associate of Applied Science - Professional Studies
Purdue University