Jessica Fleischhauer
Maplewood
Summary
Dynamic professional with a proven track record at Michaels Craft Store, excelling in creating engaging displays and optimizing sales layouts. Skilled in call handling and proficient in Microsoft applications, I effectively resolved payroll discrepancies as a Payroll Specialist, demonstrating strong attention to detail and exceptional customer service abilities.
Overview
19
19
years of professional experience
Work History
Replenishment Associate
Michaels Craft Store
09.2024 - Current
- Used hand scanners and computer tracking systems to update merchandise locations.
- Created attractive and eye-catching displays and end caps to promote specific stock to customers.
- Created seasonal displays to showcase new and promotional merchandise.
- Developed plan-o-grams and layouts that maximized sales.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
Payroll Specialist
Fleischhauers Trucking
01.2021 - 09.2024
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Reviewed time records for 6 employees to verify accuracy of information.
- Resolved payroll discrepancies quickly and successfully.
- Provided customer service to employees regarding payroll inquiries and issues.
- Calculated wages, deductions and bonuses in accordance with company policies.
Assistant
AssurPack
01.2018 - 04.2020
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Assisted manager in all aspects of business operations.
- Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
Teacher's Assistant
North Bergen Board Of Education
09.2016 - 06.2017
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Supported classroom activities, tutoring, and reviewing work.
- Maintained safety and security by overseeing students in recess environments.
Front End Supervisor
Kings Food Markets
01.2007 - 01.2011
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash drawers in 10 checkout stations to verify adequate cash supply.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Education
No Degree - Liberal Arts
Bergen Community College
Paramus, NJHigh School Diploma -
Dumont High School
Dumont06-2010
Skills
- Call handling
- Mail handling
- Event preparation
- Bookkeeping
- Proficient in Microsoft
Timeline
Replenishment Associate
Michaels Craft Store
09.2024 - Current
Payroll Specialist
Fleischhauers Trucking
01.2021 - 09.2024
Assistant
AssurPack
01.2018 - 04.2020
Teacher's Assistant
North Bergen Board Of Education
09.2016 - 06.2017
Front End Supervisor
Kings Food Markets
01.2007 - 01.2011
No Degree - Liberal Arts
Bergen Community College
High School Diploma -
Dumont High School