Jessica Flores
Allen ,TX
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
10
10
years of professional experience
Work History
Store Manager
Barnes And Noble College
07.2016 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
Bookstore Associate II
Collin College
06.2014 - 07.2016
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
- Created employee schedules to align coverage with forecasted demands.
- Increased sales by implementing effective merchandising strategies and optimized store layouts.
Education
Bachelor of Science - Sociology
Our Lady of The Lake University
San Antonio, TX12.2007
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Store operations
- Customer Service Management
Timeline
Store Manager
Barnes And Noble College
07.2016 - Current
Bookstore Associate II
Collin College
06.2014 - 07.2016
Bachelor of Science - Sociology
Our Lady of The Lake University