Jessica Flores
Antioch,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Culvers
Fox Lake, IL
11.2017 - Current
- Ensured compliance with safety regulations and company policies.
- Managed customer service inquiries and complaints in a timely manner.
- Developed and managed weekly schedules.
- Handled truck order responsibilities when necessary.
- Conducted hiring and interviewing processes.
- Analyzed, monitored, and maintained inventory.
- Process financial reporting, counting of cash drawers, enter drawer pick-ups, and completed daily deposits.
- Entered data accurately and efficiently into various company websites.
Server/Busser
Bobby's Barrel Inn
Volo, Illinois
04.2016 - 11.2016
- Followed proper cash handling procedures when accepting payments from customers.
- Promoted additional menu items or specialty drinks through suggestive selling techniques.
- Maintained cleanliness of the dining area throughout shift including wiping down tables, chairs, menus.
- Took orders from customers accurately and delivered to kitchen staff promptly.
- Brought food and beverages to the table in a timely manner.
Cook
Dwight House
Ingleside, Illinois
02.2015 - 12.2015
- Prepared numerous amounts of food options.
- Assisted with kitchen preparations as necessary.
- Maintained cleanliness standards according to company guidelines.
- Delivered excellent customer service while handling incoming calls and processing orders.
- Designed unique menu selections.
Education
Grant Community Highschool
Fox Lake05-2017
Skills
- Sales monitoring
- Employee Scheduling
- Task Delegation
- Recruiting and interviewing
- Product and service knowledge
- Operations Management
- POS System Operation
- Customer Engagement
- Customer Service
- Cash Handling Accuracy
Accomplishments
- Food Safety Management Certification
- Labor and Scheduling Certification
- Hiring Manager Certification
Timeline
Assistant Manager
Culvers
11.2017 - Current
Server/Busser
Bobby's Barrel Inn
04.2016 - 11.2016
Cook
Dwight House
02.2015 - 12.2015
Grant Community Highschool