Jessica Flores Meneses
Oceanside,CA
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable, unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. I am a very fast learner and I ask questions when I am unsure of something. I am looking to trying new things and learn more. I can be shy in the beginning but definitely warm up fairly quickly. Though I may not have a lot of experience I can catch on fast.
Overview
4
4
years of professional experience
Work History
Cashier/Retail Sales Associate
The Home Depot Store
09.2020 - 03.2022
- how to meet my customers needs
- direct customers to direct items in store
- promote credit card and help save money
- learn product detail
- communication skills
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Learned duties for various positions and provided backup at key times.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Addressed customer needs and made product recommendations to increase sales.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Welcomed customers and helped determine their needs.
- Stocked, tagged and displayed merchandise as required.
- Helped customers complete purchases, locate items, and join reward programs.
- Cultivated interpersonal skills by building positive relationships with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Sales Associate
Peoria Electric Motor And Pool Service
03.2018 - 08.2019
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Managed efficient cash register operations.
Education
High School Diploma -
Peoria High School
Peoria, AZ05.2018
Skills
- Customer Service
- POS Systems
- Cash Register Operation
- Product Recommendations
- Cash Handling
- Payment Processing
- Customer Assistance
- Staff Training
- Loss Prevention
- ID Verification
- Retail Merchandising
- Teamwork and Collaboration
- Multitasking
Languages
Spanish
Native or Bilingual
Timeline
Cashier/Retail Sales Associate
The Home Depot Store
09.2020 - 03.2022
Sales Associate
Peoria Electric Motor And Pool Service
03.2018 - 08.2019
High School Diploma -
Peoria High School