Hi, I’m
Jessica Fogleman
Greensboro,NC
Summary
Organized and dedicated professional with bilingual proficiency in English and Spanish, offering a diverse background across multiple industries. Recognized for exceptional communication skills and a consistently positive demeanor, along with expertise in data collection, problem-solving, and customer service. Detail-oriented and dependable, demonstrating a strong commitment to teamwork and collaboration. Eager to leverage leadership abilities while embracing opportunities for growth and development in new environments.
Overview
18
years of professional experience
Work History
Network Wireless SolutionsGreensboro, NC
Inventory Control Specialist
04.2022 - 10.2024
Job overview
- Monitored stock levels and usage patterns to identify inefficiencies and optimize inventory flow.
- Implemented strategies for organizing and storing inventory in an efficient and accessible manner.
- Identify inventory trends to support process improvements.
- Recorded and tracked all inventory transactions to ensure accurate stock management.
- Utilized the 'five whys' technique to systematically investigate and resolve underlying issues related to post-cycle count variances.
- Calculated and monitored inventory accuracy and financial impact for KPIs.
- Conducted daily audits to ensure accuracy of inventory data and compliance with company standards.
The Budd GroupGreensboro, NC
Disinfecting Technician
09.2021 - 04.2022
Job overview
- Maintained high standards of cleanliness and presentation through daily housekeeping services.
- Monitored and replenished essential supplies to ensure consistent availability.
- Tracked inventory levels and communicated reorder needs to management promptly.
- Sanitized and disinfected high-touch surfaces in compliance with health and safety protocols.
- Ensured customer satisfaction by providing attentive and responsive service.
- Conducted routine inspections and preventive maintenance on machinery and tools.
- Collaborated with team members to streamline workflows and enhance productivity.
- Trained new technicians on standard operating procedures and safety protocols.
CVS PharmacyBurlington, NC
Pharmacy Technician
01.2017 - 11.2018
Job overview
- Operated POS system to process customer transactions efficiently and accurately.
- Developed and implemented effective strategies to elevate customer service quality and foster positive client interactions.
- Inputted prescription information into pharmacy system, ensuring accuracy and confidentiality.
- Dispensed medications accurately while adhering to safety protocols and regulations.
- Assisted pharmacists in managing inventory, ensuring availability of essential medications.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Facilitated follow-up courtesy calls to ensure customer needs were met and promote service satisfaction.
- Conducted thorough verification and entry of insurance details to maintain billing accuracy and support seamless prescription fulfillment.
Koppes KandlesGraham, NC
Floor Supervisor
02.2012 - 06.2016
Job overview
- Supervised a team of 15 employees, ensuring productivity and adherence to company standards.
- Oversaw order preparation processes, including packing, shipping, and handling logistics.
- Managed daily office operations and supported administrative functions. Maintained accurate stock records and monitored inventory levels for replenishment.
- Delivered exceptional customer service and maintained strong client relationships.
- Resolved customer and team conflicts promptly and professionally to maintain workflow and morale.
Libby Hill Seafood
Server/Cashier
01.2007 - 01.2012
Job overview
- Delivered prompt and courteous service to ensure a positive dining experience.
- Prepared and served food in accordance with safety and quality standards.
- Greeted guests upon arrival, managed seating arrangements, and maintained a welcoming atmosphere.
- Took and fulfilled customer orders efficiently while addressing any special requests.
- Handled cash and credit transactions accurately; balanced cash drawer at end of shift.
Education
Alamance Community CollegeGraham, NC
Certificate from Pharmacy Technician
01.2018
Alamance Community CollegeGraham, NC
Certificate from Spanish Interpreting/Translating
01.2014
Bennett Middle CollegeGreensboro, NC
High School Diploma
01.2009
Skills
- OSHA-Compliant forklift certified, with sit-down and clamp trucks (appliance clamps)
- ERP systems proficiency (MS Dynamics, SalesPad)
- Teamwork and collaboration
- Data entry and Records management
- Inventory monitoring
- Customer service
- Report development
- Microsoft Suite proficiency
- Bilingual: Fluent in Spanish and English (written & verbal)
- Strong problem solver
- Confidential document control
- Workflow optimization
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Company CultureCareer advancementPersonal development programs401k matchPaid time offWork-life balanceHealthcare benefitsInterests
Permaculture
Botany
Hiking
Up-cycling
Timeline
Inventory Control Specialist
Network Wireless Solutions
04.2022 - 10.2024
Disinfecting Technician
The Budd Group
09.2021 - 04.2022
Pharmacy Technician
CVS Pharmacy
01.2017 - 11.2018
Floor Supervisor
Koppes Kandles
02.2012 - 06.2016
Server/Cashier
Libby Hill Seafood
01.2007 - 01.2012
Alamance Community College
Certificate from Pharmacy Technician
Alamance Community College
Certificate from Spanish Interpreting/Translating
Bennett Middle College
High School Diploma