Summary
Overview
Work History
Education
Skills
Employee of the month
Timeline
Generic

Jessica Folks

Amarillo

Summary

jessicafolks28@gmail.com / 8327296562 My names is Jessica Folks. I have been a certified CNA for 7 years now. I started working in house keeping and the kitchen over at ashton medical lodge. I had an opportunity to become a CNA and fell in love with the job. I was a CNA on the floor at ashton for 8 months, and switched to Midland memorial hospital where I worked for 3 years exactly. I started on medical floor, and worked there for a 2 and a half years. While I was there I learned more then I could have ever imagined. I grew as an individual and as a CNA in more ways then one. My bosses, Wilson and Glena provided opportunities that gave me the chance to flourish and come out of my shell in every way possible. Which I will always be grateful for. I would get there at 5:47am to work my 6am to 6pm shift. I started by getting my aqu-check ready and got the report from night shift. Depending on how many techs we had that day we would split the rooms amongst each other. Ranging from 1-36. On weekends we usually had between one to two aides. Worked weekends mostly. Would do rounds checking on patients, which consisted of changing briefs, rotating patients with pillows, emptying catheters, cleaning patient rooms, checking for skin degrading and documenting on any and all changes. We did this every two hours providing bed baths and showers along the way. As the day got busier we transferred patients to endoscopy and dialysis. By days end we gave report to the night techs and left for the day. I transferred to the ER floor and was there for 1 year. I transferred there, so I could get a chance at a new experience and be in the field I would like to be in. The first few months were enlightening. Learning how to move from the medical floor to the ER floor was a challenge, but one I met head on. I have met many nurses and techs, who challenge me everyday to raise the bar to be better. But it was through nurse manager Sharon, who we refer to as "Ma" on the floor, that helped me to grow leaps and bounds to become a much better person and ER tech. I have matured and grown under her leadership and through many experiences of the ER. For that I will always be grateful. I work the 7pm to 7am shift. I come in and find what section I am assigned to. During that whole 12 hrs in my section I meet patients being brought in by EMS. I take their vitals, weight, and help the nurse with the assessment of the patient. Do EKGs, bladder scans, vitals, blood sugars, take urine and swab samples from children and adults when assigned. Also clean wounds, head gashes, cuts and lacerations upon arrival after assessments are done. I get saline water, binodine, and 4X4's to clean wounds. I also set up lac trays and suture trays for any lacerations. I also set up well woman exams for any and all female issues that occur, including frequent bleeding after DNT's or misscarages. I take my rounds checking on patients and completing tasks as they occur on my computer in a timely manner. I have learned the importance of time management and keeping the pace, while learning to do it correctly means the world not only to the patients but to the nurses as well. I love helping and keeping the atmosphere as light as I can no matter the issue. Even if it doesn't work, as least I know I have the right attitude. I also have knowledge on making fiber glass splints, such as sugar tongs or long arm splints to legs and arms. Can also fit legs and arms with orthopedic splints and teach them how to use the crutches as well as any sling. By the end we give report to the new tech and go home. I have come to love my job here as well as the patients. I have endured much, but have grown tremendously under such pressures. I moved to Amarillo texas to go to the occupational therapy assistant program at amarillo college. I started working at BSA hospital near the end of 2022 near 2023. I have not regretted working here since. I have come to love my job and what I do for patients and nurses alike. I started working nights, from 7pm to 7 am. I learned more then I have ever before and met some great people along the way. Ron my Director and Bekka my supervisor have been instrumental in helping me in anyway they can, including creating an environment that was amazing. I learned and grew more then I could have ever known I could. Then last year I won employee of the month. I want to learn more and know I'm capable to hold the capacity. My attitude, is that of gratitude and keeping quiet mostly to get my job done. I'm used to eating while on the go and resting when I can. I will always be on time and rarely call in sick. I would like a chance to show what I can do

Overview

9
9
years of professional experience

Work History

Bsa Hospital

PCT 3
10.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.
  • Provided compassionate care to patients, ensuring comfort and dignity throughout daily activities.
  • Assisted nursing staff with patient assessments and vital sign monitoring for optimal health outcomes.
  • Collaborated with multidisciplinary teams to develop and implement individualized care plans for patients.
  • Trained new CNA staff on best practices for patient care and hospital protocols to enhance service quality.
  • Streamlined patient documentation processes, improving accuracy and efficiency in record-keeping systems.
  • Advocated for patient needs during interdisciplinary meetings, contributing insights that informed care strategies.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Supported needs of 12+ patients providing all types of care. To bathing, changing, and turning every 2hrs to stop with wound break down.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Delivered high-quality care to 12 plys patients in hospital facility.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs
  • Assisted in intense situations, such as rapid responses or RT situations, under guidance of the charge nurse or nurse that was taking care of the patient at the time.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.

ER Technician

Midland Memorial Hospital
08.2021 - 09.2022
  • Administered patient care procedures in high-pressure ER environment.
  • Collaborated with medical staff to execute treatment plans efficiently.
  • Monitored vital signs and reported changes to healthcare providers promptly.
  • Assisted in triaging patients based on urgency of medical needs.
  • Trained new technicians on emergency protocols and equipment usage.
  • Implemented safety protocols that enhanced patient care standards significantly.
  • Assisted with resuscitation, CPR, and emergency airway procedures.
  • Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
  • Collected vital signs accurately and consistently, allowing for timely interventions when necessary.
  • Maintained a clean and safe environment for patients, reducing the risk of infection and promoting overall wellbeing.
  • Managed inventory of supplies within the ER unit assuring proper stocking levels for daily operations.
  • Quickly responded to codes and cardiac monitor alarms.
  • Worked with nurses to assess patients and prepare for tests and procedures.
  • Safely transported patients by wheelchair, stretcher, or bed to other units.
  • Applied critical thinking skills in various situations such as prioritizing tasks based on severity level or recognizing potential life-threatening conditions.
  • Educated patients on discharge instructions comprehensively, empowering them in their own health management efforts upon leaving the facility.
  • Assisted with wound care and dressing changes, promoting proper healing and preventing potential complications.
  • Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
  • Attended regular training sessions to stay current on best practices within emergency medicine field.
  • Supported physicians during emergent procedures, ensuring optimal patient care and safety at all times.
  • Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
  • Provided emotional support to patients and families during challenging moments, fostering trust and open communication with healthcare providers.
  • Improved patient satisfaction by providing compassionate and efficient care in a fast-paced emergency department setting.
  • Operated medical equipment proficiently, optimizing its use for diagnostic purposes or patient monitoring.
  • Streamlined communication between medical staff, enhancing collaboration and improving patient outcomes.
  • Continuously monitored patients and reported changes to head nurses and physicians.
  • Cleaned and set up rooms in preparation for patient appointments.

CNA

Midland Memorial Hospital
08.2019 - 09.2022
  • Assisted patients with daily living activities, promoting independence and comfort.
  • Monitored vital signs, ensuring timely reporting of changes to nursing staff.
  • Documented patient care accurately in electronic health records for compliance and continuity.
  • Maintained cleanliness and safety standards in patient areas to enhance infection control measures.
  • Supported onboarding of new staff by sharing best practices and operational procedures.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Transported patients between rooms and appointments or testing locations.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.

CNA

Ashton Medical Lodge
01.2017 - 06.2018
  • Assisted residents with daily living activities, ensuring comfort and safety.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Maintained accurate patient records and documentation in compliance with protocols.
  • Provided emotional support to residents, fostering a compassionate environment.
  • Educated residents on personal hygiene and health maintenance practices.
  • Ensured cleanliness of resident areas, promoting a hygienic living space.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.

Education

GED -

Midland College GED Program
Midland, TX

Odessa College
Odessa, TX

Amarillo College
Amarillo, TX

Skills

  • Open and accessible presence
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Attention to detail
  • Dependable and responsible
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Organization and time management
  • Problem resolution
  • Active listening

Employee of the month

When I arrived at BSA hospital I was just grateful to have a job and happy to have opportunities to grow. I had been on night shift for about a year, everyday I pushed myself and learned from any situation that I came across. I love people and let it show through how I took care of patients to how I interact with others. Then in september of last year I was awarded employee of the month. That was the highlight of my life. I only want to keep learning and doing better. My goal is to be an occupational therapist. I hope this adds to great things that are to come. 

Timeline

Bsa Hospital

PCT 3
10.2023 - Current

ER Technician

Midland Memorial Hospital
08.2021 - 09.2022

CNA

Midland Memorial Hospital
08.2019 - 09.2022

CNA

Ashton Medical Lodge
01.2017 - 06.2018

GED -

Midland College GED Program

Odessa College

Amarillo College
Jessica Folks