Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Forrest

Birmingham,AL

Summary

Dependable worker with knowledge of customer service, data entry, and records management. Highly organized and self- motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.

Overview

10
10
years of professional experience

Work History

Sales Associate

Journeys Kidz
01.2024 - Current
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Instructional Assistant

ESS Paraprofessional, ESS Education
06.2023 - Current
  • Provided generalized support services to students and schools
  • Identified student challenges and discussed corrective actions with lead teacher
  • Modeled acceptable behavior and built rapport with students to aid in classroom management
  • Took attendance and kept track of evaluations and paperwork
  • Encouraged student independence and academic achievement by exploring new concepts and activities
  • Attended faculty meetings and contributed relevant student data to support program improvement
  • Supervised students in the classroom and during field trips.
  • Assisted teachers in developing differentiated instructional strategies, resulting in improved student outcomes.

Cashier

Bath And Body Works
10.2021 - 09.2023
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Promoted store promotions and incentive programs to increase overall sales revenue.

Kindergarten Teacher

Glad Tidings Christian Academy
02.2022 - 05.2023
  • Improved student reading skills by implementing phonics-based instruction and guided reading activities.
  • Enhanced classroom management by establishing clear expectations, rules, and routines.
  • Increased parent involvement through regular communication, parent-teacher conferences, and workshops.
  • Promoted a positive learning environment with the use of collaborative group work and hands-on activities.
  • Developed strong relationships with families to address any concerns or issues impacting student success.

Office Assistant

Miles College
05.2017 - 08.2017
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Streamlined communication between departments for better collaboration and increased productivity.
  • Expedited document processing with accurate data entry and timely filing.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.

Office Assistant

Stillman College
08.2013 - 12.2015
  • Streamlined communication between departments for better collaboration and increased productivity.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Expedited document processing with accurate data entry and timely filing.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.

Education

Master of Science - CRIMINAL JUSTICE

University of North Alabama
Florence, AL
12.2022

Bachelor of Arts - HISTORY

Miles College
Fairfield, AL
05.2019

High School Diploma -

Jackson-Olin High School
Birmingham, AL
05.2013

Skills

  • Effective Communication
  • Classroom Technology
  • Relationship Building
  • Calm and Patient Demeanor
  • Cash Handling
  • Cash Register Operation
  • Payment Collection
  • Conflict Resolution
  • Calendar Management
  • File Maintenance
  • Mail Handling
  • Clerical Support

Timeline

Sales Associate

Journeys Kidz
01.2024 - Current

Instructional Assistant

ESS Paraprofessional, ESS Education
06.2023 - Current

Kindergarten Teacher

Glad Tidings Christian Academy
02.2022 - 05.2023

Cashier

Bath And Body Works
10.2021 - 09.2023

Office Assistant

Miles College
05.2017 - 08.2017

Office Assistant

Stillman College
08.2013 - 12.2015

Master of Science - CRIMINAL JUSTICE

University of North Alabama

Bachelor of Arts - HISTORY

Miles College

High School Diploma -

Jackson-Olin High School

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Jessica Forrest