Jessica Fox
Detroit
Summary
Dynamic Specialty Sales Operational Team Leader at Target with a proven track record in team development and performance optimization. Expert in visual merchandising and cross-functional communication, successfully enhancing store metrics and fostering collaboration. Recognized for transforming workplace culture and driving data-driven decision-making to achieve strategic goals.
Overview
8
8
years of professional experience
Work History
Specialty Sales Operational Team Leader
Target
Canton
07.2025 - Current
- Developed strategic planning framework for newly onboarded leaders, managing project timelines to support improvements and track business metrics.
- Transformed workplace culture by addressing unwanted behaviors and streamlining processes to foster collaboration.
- Enhanced store performance through targeted skill application and best practices.
Style Remodel Team Leader
Target
Canton
07.2025 - 10.2025
- Led a brand new untrained team of 20 to excel in spatial planning, merchandising, and timeline execution.
- Managed fast-paced renovations to clothing departments, finding and maintaining brand identity from scratch.
- Collaborated with contracted vendors and senior management to achieve project deadlines.
- Ensured safe, OSHA-compliant workspace during high-traffic renovations while the store remained open to the public.
- Implemented sales strategies to enhance product visibility and promotions.
- Fostered a collaborative environment to improve team communication and morale.
- Participated in regular meetings with senior leadership to provide updates on team progress.
Specialty Sales Operational Team Leader
Target
Mt. Pleasant
06.2024 - 07.2025
- Identified team needs and developed skills in human resources, employee engagement, logistics, and data management to support data-driven decision making.
- Built team cohesion and improved employee retention rate within store.
- Supervised team members during daily operations to ensure task completion.
- Coordinated schedules and shifts for optimal staff coverage and efficiency.
- Trained new employees on policies, procedures, and customer service standards.
Visual Merchandiser
Target
Mt. Pleasant
04.2021 - 06.2024
- Monitored sales and business metrics to identify gaps and implement solutions in underperforming areas.
- Developed store-wide systems to enhance balance and efficiency across operations.
- Pioneered multiple store-wide projects and new-to-company rollouts to be executed both alone and with cross-functional teams.
- Managed in-store marketing kits to ensure alignment with Target brand identity.
- Planned and collaborated with executive peers to implement best practice fundamentals.
Specialty Style Consultant
Target
Mt. Pleasant
01.2018 - 01.2021
- Advised customers on fashion choices and style preferences.
- Understood brand identity principles and implemented strategies to uphold it within company guidelines.
- Organized merchandise displays to enhance visual appeal.
- Developed guest-facing interaction skills while mastering retail fundamentals.
- Assisted in inventory management and product selection.
Education
some college - Biological Sciences
Central Michigan University
Skills
- Sales strategy development
- Sales process optimization
- Data-driven decision making
- Performance optimization
- Project timeline management
- Work planning
- Deadline management
- Workforce planning
- Team management
- Team development
- Team assessment
- Onboarding and orientation
- Cross-functional communication
- Leading team meetings
- Expectation setting
- Feedback delivery
- Issue resolution
- Microsoft Office Suite
- Brand identity maintenance
- Leadership
Projects
- Store Remodel Captainship, 04/01/21, 07/31/25, Traveled monthly to assist in building stylized floor maps to 5 newly remodeled Target stores in Grand Rapids, MI from 2021-2025 to ensure brand identity and continuity.
- PG-45 Mentor Program, 06/01/24, 07/31/25, Pioneered a new-to-company rollout of a mentorship program. Successfully mentored 3 team members into higher pay grades during a 6-month course.
- In-Store-Marketing Refresh, 05/01/25, 05/31/25, Led a team to complete new-to-company technology, sign, and branding kits within a 48-hour time frame. Includes cross-ownership between peers and executives, along with verification of other store participation.
References
Available upon request.
Awards
- Delivers Exceptional Outcomes, Top performance review and compensation package within paygrade level for 5 years in a row (2020 - 2025)
- Top-Performer Bonus, Highest level of bonus-pay compensation within the region. Chosen out of 100+ peers within the district. Earned each year from 2021-2024.
Timeline
Specialty Sales Operational Team Leader
Target
07.2025 - Current
Style Remodel Team Leader
Target
07.2025 - 10.2025
Specialty Sales Operational Team Leader
Target
06.2024 - 07.2025
Visual Merchandiser
Target
04.2021 - 06.2024
Specialty Style Consultant
Target
01.2018 - 01.2021
some college - Biological Sciences
Central Michigan University