Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Jessica Franco

San Juan,TX

Summary

Dynamic nursing leader with extensive experience, excelling in patient care coordination and regulatory compliance. Proven track record in interdisciplinary collaboration and performance evaluation, enhancing quality assurance and clinical outcomes. Adept at staff training and effective communication, driving continuous improvement in healthcare delivery.

Overview

8
8
years of professional experience

Work History

Director of Nursing/Case Manager

Only Love
Mcallen, TX
07.2020 - Current
  • Coordinated patient care plans by collaborating with physicians, interdisciplinary teams, and multi-disciplinary staff, while facilitating efficient communication among agencies to enhance patient outcomes and response times.
  • Organized educational programs for nurses such as seminars, lectures, workshops.
  • Monitored changes in laws and regulations related to healthcare delivery services to ensure compliance with all applicable standards.
  • Conducted performance evaluations for all nursing staff members and made recommendations for improvement when necessary.
  • Assessed competency of clinical staff to promote quality, continuity, and safety.
  • Created reports summarizing patient outcomes based on data collected from various sources.
  • Oversaw the daily operations of the nursing department including staffing, scheduling, budgeting, and resource allocation.
  • Assisted with recruitment efforts by interviewing potential employees and making hiring decisions when appropriate.
  • Provided clinical guidance and direction to nursing staff to ensure quality care was provided in a timely manner.
  • Monitored development, implementation and updates of individualized care plans.
  • Maintained updated knowledge through continuing education and advanced training.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Case Manager (PRN Status)

Gentiva Hospice
Harlingen , TX
08.2018 - Current
  • Reviewed treatment plans against individual goals and healthcare standards.
  • Assessed clients' needs, developed service plans and monitored progress towards goals.
  • Coordinated support services and optimized communication between healthcare workers and patients.
  • Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
  • Maintained accurate case records and documentation according to agency guidelines.
  • Monitored and kept meticulous records of patient treatment plans and response of patient to medication.
  • Participated in professional development opportunities to stay current with best practices in case management.
  • Collaborated with multidisciplinary teams to provide holistic support to clients, and discuss treatment options.
  • Monitored client progress through regular follow-ups and case reviews.
  • Assisted clients in setting realistic goals and developing action plans.
  • Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
  • Participated in professional development activities related to case management best practices.
  • Collaborated with medical professionals to coordinate treatment plans for clients.
  • Coordinated comprehensive care plans for clients to meet their individual needs.

Case Manager

Paxvilla
Mcallen, TX
09.2017 - 04.2018
  • Collaborated with a physician and professionals from social services to ensure appropriate patient and family education.
  • Educated patients and families on the disease process, treatment plans, medications, and doctors' orders.
  • Initiate and modify patient care plans with strict attention to accurate documentation.
  • Gather information on the patient and family psychological, social, and spiritual dynamics, and incorporate findings into plans of care.
  • Maintain up-to-date computerized patient records.
  • Communicate with relevant attending physicians and hospice staff members.
  • Meet with the nursing staff bi-weekly for professional support and mutual accountability.
  • Participate in on-call rotation to ensure constant care for all patients.

ICU Nurse

Rio Grande Regional Hospital
Mcallen , TX
02.2017 - 09.2017
  • Implemented evidence-based practice guidelines when caring for critically ill patients.
  • Managed patient pain and discomfort through effective pain management strategies, enhancing patient comfort.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Administered medications, monitored dosages, and observed patient reactions in a high-stakes environment.
  • Utilized strong critical thinking skills to make quick and accurate clinical decisions in emergency situations.
  • Delivered optimum treatments to critical-care patients following prescribed rules, policies, protocol, and procedures.
  • Developed effective communication strategies with fellow healthcare professionals regarding patient status updates.
  • Responded quickly and efficiently to any changes in patient condition or treatment plan.
  • Established and implemented nursing care plans for each patient using protocols of assessment, development, activation and evaluation.

Education

Associate of Science - Nursing

South Texas College
McAllen, TX
12-2016

Licence Vocational Nurse

South Texas College
McAllen, TX
05-2015

Skills

  • Patient care coordination
  • Regulatory compliance
  • Quality assurance
  • Clinical supervision
  • Case management
  • Performance evaluation
  • Interdisciplinary collaboration
  • Staff training
  • Problem solving
  • HIPAA regulations
  • Critical thinking
  • Effective multitasking
  • Quality improvement
  • Work Planning and Prioritization
  • Goal planning
  • Multidisciplinary team collaboration
  • Documentation and reporting
  • Staff scheduling
  • Professional development
  • Verbal and written communication
  • Policies compliance enforcement
  • Strong work ethic

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Director of Nursing/Case Manager

Only Love
07.2020 - Current

Case Manager (PRN Status)

Gentiva Hospice
08.2018 - Current

Case Manager

Paxvilla
09.2017 - 04.2018

ICU Nurse

Rio Grande Regional Hospital
02.2017 - 09.2017

Associate of Science - Nursing

South Texas College

Licence Vocational Nurse

South Texas College

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Jessica Franco