Summary
Overview
Work History
Education
Skills
Certification
Timeline
AdministrativeAssistant
Jessica Franklin

Jessica Franklin

Care Coordinator
Milwaukee,WI

Summary

Experienced professional seeking a position in a people-oriented organization. To utilize teaching, mentoring, and administrative skills to contribute to corporate goals. Thrive in challenging environments and motivated to acquire new skills for career growth.

Overview

7
7
years of professional experience
1
1
Certification

Work History

College Readiness Mentor

UW-Madison
10.2023 - Current
  • Implement social and emotional wellness activities that are prepared by PEOPLE Educational Content Specialists and Precollege Advisors
  • Educate students on college admissions process and scholarship requirements
  • Deliver supportive and knowledgeable mentoring to students with academic or personal concerns
  • Analyze student academic records to assess educational and career goals
  • Advocate for students to access available resources.

Program Coach

Stryv365
09.2023 - Current
  • Manage and lead activities promoting growth in mental, emotional, and social areas
  • Organize and facilitate recreational activities to engage youth in positive, team-building experiences
  • Provide one on one and group mentoring sessions for youth while at school
  • Assist in identifying and reducing trauma barriers within youth
  • Participate in professional developments with local schools and other non profit organizations

Level ll Case Manager

St. Charles Youth & Family Services
02.2023 - 09.2024
  • Prepared all necessary documentation according to agency & children's court center time frames for all youth on caseload
  • Completed daily in-person community check-ins, including home and school visits, and document in appropriate system(s) per contract requirements
  • Maintained professional interactions with school staff to monitor daily school attendance, address school behavior, and the performance of each youth to improve the youth's functioning and behavior
  • Supported the family decision-making process to empower the youth and family to avoid further law violations or continued involvement in the Juvenile Justice System.
  • Facilitated individual and group sessions to promote positive behavior change for clients.

Vocational Instructor- Disability Services

Eisenhower "IKE" Center
11.2021 - 02.2023
  • Provided hands-on supervision, training and instruction to clients served and worked with other Work Services ancillary staff to ensure quality outcomes related to product, client services, program goals and objectives
  • Maintained, prepared, and submitted accurate and timely Weekly Production Reports and Clinical related paperwork and information as needed/requested
  • Ensured compliance with all Department of Labor/Wage an Hour standards with respect to client wages and payroll reporting requirements.
  • Observed and evaluated clients work to determine progress, provide feedback, and make suggestions for improvement.

Paraprofessional

Milwaukee Public Schools
01.2021 - 11.2021
  • Provided support for individual students inside and outside the classroom to enable them to fully participate
  • Supported students with emotional or behavior concerns and assisted them in developing appropriate social skills.
  • Worked with other professionals such as therapist, social workers, occupational and physical therapists
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Assisted classroom teacher on reporting student progress, behavior, and social skills to parents.

Job Coach

Easterseals
01.2019 - 11.2019
  • Provided assistance and guidance to clients who need help with their everyday work activities or and new tasks
  • Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges
  • Discovered clients' motivation and helped develop their skills
  • Created and managed job search strategies for clients to improve job search success
  • Engaged in training participants in a meaningful way that advanced their knowledge in skills needed to obtain a job


Vocational Trainer

Easterseals
03.2018 - 01.2019
  • Helped people with disabilities learn, accommodate, and perform their work duties
  • Devised, planned and implemented job coaching strategies
  • Provided assistance and guidance to clients who need help with their everyday work activities or some new tasks
  • Discovered clients' motivation and help develop their skill
  • Engaged in training participants in a meaningful way that advanced their knowledge in skills needed to obtain a job.

Education

Bachelor of Science - Health Education

Virginia State University
Petersburg, VA
05.2017

Skills

    • Flexibility and Adaptability
    • Critical Thinking
    • Interpersonal and written communication
    • Attention to detail
      • Resourceful
      • Team leadership
      • Creativity
      • Problem solving

Certification

  • CPR Certified, National CPR Foundation, 06/01/21


Timeline

College Readiness Mentor

UW-Madison
10.2023 - Current

Program Coach

Stryv365
09.2023 - Current

Level ll Case Manager

St. Charles Youth & Family Services
02.2023 - 09.2024

Vocational Instructor- Disability Services

Eisenhower "IKE" Center
11.2021 - 02.2023

Paraprofessional

Milwaukee Public Schools
01.2021 - 11.2021

Job Coach

Easterseals
01.2019 - 11.2019

Vocational Trainer

Easterseals
03.2018 - 01.2019

Bachelor of Science - Health Education

Virginia State University

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