Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Frausto

WILMINGTON,CA

Summary

Dynamic and results-driven professional with experience as a Forklift Operator at GES, skilled in safe maneuvering and efficient shipping and receiving. Proven ability to enhance productivity through teamwork and minimize product damage. Strong communication skills complemented by a forklift operator certification ensure operational excellence and client satisfaction.

Overview

2026
2026
years of professional experience

Work History

Forklift Operator

GES
2016 - 03.2025
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Minimized product damage through careful maneuvering and transporting of fragile items.
  • Communicated with floor managers to determine merchandise placement.
  • Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.

Psychologist Assi

Residential Drug Abuse Program
02.2019 - 09.2022
  • Knowledgeable of HIPPA, patients' confidentiality
  • Prepare invoices, reports, memos, letters, and other documents, using word processing, database, or presentation software.
  • Coordinate and direct office services, such as records, departmental finances budget preparation, personal issues, and housekeeping to aid executives.
  • Increased client satisfaction by maintaining a compassionate, non-judgmental environment during therapy sessions.
  • Fostered a positive work environment by actively participating in team meetings, offering constructive feedback, and maintaining open lines of communication with colleagues.

Insurance Agent

Golden Auto Insurance
02.2015 - 10.2018
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates
  • .Built relationships with clients using active listening and issue resolution to provide excellent service
  • Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements
  • Prepared and reviewed insurance applications to verify compliance with regulations

Education

No Degree - General Studies

Los Angeles City College
Los Angeles, CA

Skills

  • Interpersonal communication
  • Collaborative teamwork
  • Critical thinking and problem-solving
  • Efficient time management
  • Adaptable mindset
  • Leadership skills
  • Client service excellence

Timeline

Psychologist Assi

Residential Drug Abuse Program
02.2019 - 09.2022

Insurance Agent

Golden Auto Insurance
02.2015 - 10.2018

Forklift Operator

GES
2016 - 03.2025

No Degree - General Studies

Los Angeles City College

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Jessica Frausto