Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Jessica Frazier

Cedar Rapids,Iowa

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

On-Site

Summary

Hardworking Head Cook, skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of working on feet for long periods of time and training incoming staff. Solid background in food service field, with 21 years of experience. Driven by customer satisfaction.

I love my job and love the people I work for. I'm dependable and always there when needed. Other staff members look up to me for advice and help when needed.

Overview

24
24
years of professional experience

Work History

Head Cook

HCR Manor Care, promedica, harmony of Cedar Rapids
Cedar Rapids, NE
03.2002 - Current

Cook nutritious and delicious meals for 24 years. Along with knowing all job duties

Help superviser with paperwork etc.

Hand hygiene and sanitation

  • Followed the "first in, first out" rule with every food and beverage item and ensured those that were outdated were tossed.
  • Made sure the kitchen, cooking utensils and storeroom were kept clean at all times.
  • Ensured compliance with health and safety regulations in food handling practices.
  • Trained new kitchen staff on proper cooking techniques and safety protocols.
  • Oversaw meal plating and presentation to maintain high culinary standards.
  • Served as lead cook, guiding and assisting training of less experienced cooks.
  • Cleaned and sanitized work stations and equipment, complying with regulatory procedures.
  • Checked freezer and refrigerator each day to verify proper functioning.
  • Followed "first in, first out" rule with every food and beverage item, tossing outdated and expired food products.

Food Service Director

ProMedica and Harmony of Cedar Rapids
Cedar Rapids, IA
08.2022 - 08.2023
  • Developed and implemented strategies to enhance team performance, improve processes and boost results.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Trained new employees to perform duties.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Assisted staff by serving food and beverages or bussing tables.
  • Managed daily food service operations and staff scheduling for efficient service delivery.
  • Supervised food preparation and presentation to maintain quality standards.
  • Trained and mentored kitchen staff on safety and sanitation practices.
  • Implemented cost control measures to optimize food service budgets and resources.
  • Engaged with residents to gather feedback on meals and dining experiences.
  • Ensured compliance with health regulations and safety protocols throughout the facility.
  • Supervised the daily operations of the kitchen, cafeteria, and catering services.
  • Resolved customer complaints promptly in a professional manner.

Dishwasher

Vito's Restaurant Group
Cedar Rapids, IA
06.2009 - 11.2011
  • Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
  • Washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
  • Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.

Dietary Aide

Cottage Grove
Cedar R, AL
  • Cleaned and maintained dining room during and after each meal service.
  • Set tables before patients arrived to maintain meal plan productivity.
  • Gathered soiled tablecloths and dietary linens and delivered to laundry.
  • Received, stored and distributed food and supplies promptly, checking orders for accuracy.
  • Delivered designated trays and supplies to patients as scheduled.
  • Stocked food and other supplies for main kitchen and units.

Education

High School Diploma -

Marion High School
Marion, IA
05.2002

Skills

I love to cook and make nutritious meals that make our residents happy Calm and easy going even in stressful situations Passionate about the people I work with and for I love to bake and pretty good at it too Great at reading and following recipes

Excellent at hand hygiene and sanitation I have learned in my 21 years of experience that things don't always go as planned but always make the best of each situations Help our supervisor with meal tickets, food purchase, diet orders and can look up many things on the computer if someone needs something Fast learner and willing to work hard

Timeline

Food Service Director

ProMedica and Harmony of Cedar Rapids
08.2022 - 08.2023

Dishwasher

Vito's Restaurant Group
06.2009 - 11.2011

Head Cook

HCR Manor Care, promedica, harmony of Cedar Rapids
03.2002 - Current

High School Diploma -

Marion High School

Dietary Aide

Cottage Grove
Jessica Frazier