Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Gajewski

Traverse City,MI

Summary

Experienced in Food & Beverage for 20 years at MGM Grand Detroit. Excellent reputation for solving problems, improving customer satisfaction, and driving overall operational improvements.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Taproot Cider House
05.2021 - Current
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Correctly calculated inventory and ordered appropriate supplies and established strong vendor relationships
  • Managed staff schedules and maintained adequate coverage for all shifts.

Restaurant Manager

Salt Island Fish And Beer
04.2021 - 10.2021


  • Quickly identified problem situations and resolved incidents to satisfaction of involved parties.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Participated in ongoing customer service to build sales and rapport in community.

Restaurant Manager

Tap MGM Grand Detroit Casino
02.2019 - 04.2021
  • Created fun team building activities to engage staff in up-selling to meet revenue targets.
  • Managed- 20 person team of front of house staff for Tap restaurant.
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations

Supervisor

Palette At MGM Grand Detroit Casino
01.2018 - 02.2019
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Built, managed, coached and promoted team members
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Grandette

MGM Grand Detroit Casino
02.2001 - 02.2019
  • Built rapport with frequent patrons to cultivate guest loyalty
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Anticipated guest needs and provided proactive service.

Education

Macomb Community College
Warren, MI

Skills

  • Relationship Building
  • Money Handling
  • Team Leadership
  • Problem Solving
  • Performance Improvement

Certification

Forbes Training and Development


Timeline

Restaurant Manager

Taproot Cider House
05.2021 - Current

Restaurant Manager

Salt Island Fish And Beer
04.2021 - 10.2021

Restaurant Manager

Tap MGM Grand Detroit Casino
02.2019 - 04.2021

Supervisor

Palette At MGM Grand Detroit Casino
01.2018 - 02.2019

Grandette

MGM Grand Detroit Casino
02.2001 - 02.2019

Macomb Community College

Similar Profiles

CREATE PROFILE
Jessica Gajewski