Jessica Ganton

• Managed a workforce of 200+ employees during their first 90 days, overseeing full employee lifecycle from recruitment to onboarding and beyond.
• Led full-cycle recruitment, including reviewing applications, screening resumes, conducting interviews, performing background checks, and extending job offers.
• Coordinated pre-employment requirements (drug tests, safety screenings, tours, and onboarding) to ensure a smooth transition for new hires.
• Managed candidate activity in the Applicant Tracking System (ATS) to streamline recruitment and maintain accurate records.
• Collaborated weekly with senior leadership to assess workforce needs, develop recruitment strategies, and implement long-term staffing plans.
• Developed and executed a retention strategy, resulting in a significant reduction in employee turnover.
• Conducted regular check-ins with employees (via phone, text, and in-person) to track performance, attendance, and engagement.
• Monitored and verified employee hours for payroll processing, ensuring accurate timekeeping and resolving any discrepancies related to attendance or absenteeism.
• Provided 24/7 on-call HR support, responding to employee inquiries and ensuring uninterrupted operations.

• Progressed from HR Manager to Owner/Administrator's Assistant and Office Manager, overseeing office operations and HR functions in a fast-paced environment.
• Managed daily office operations, client communication, and systems, ensuring smooth workflow and effective coordination.
• Led full-cycle recruitment, including hiring, terminations, performance evaluations, onboarding, and new hire paperwork (payroll, tax forms).
• Updated company policies and handbook to ensure compliance and alignment with organizational goals.
• Developed performance reviews, pay increases, and recognition programs to drive retention and satisfaction.
• Managed budgets, background checks, office supplies, and credit card usage.
• Coordinated 24/7 caregiver shifts, ensuring optimal staffing and managing availability.
• Handled conflict resolution, employee relations, and client/family feedback.
• Processed unemployment claims, Family & Medical Leave, workers' compensation, and other HR paperwork.
• Created and distributed monthly newsletters to 200+ stakeholders, keeping the community informed.
• Coordinated company events, administered weekly paychecks, and tracked caregiver mileage and expenses for reimbursement.
• Facilitated national and international conferences and Zoom meetings with global teams.
• Achieved high retention rates, low turnover, and earned the "Employer of Choice" award in Michigan for 2021.

Worked closely with teachers to develop individualized learning strategies and create a classroom environment that supported each student's unique needs.

• Collaborated with teachers to design customized learning plans that addressed the social, emotional, and academic needs of students.
• Communicated regularly with families and Jackson ISD about students' progress, challenges, and successes, both in terms of academic tasks and overall well-being.
• Supervised students during test-taking, graded assignments, and provided constructive feedback to help students improve.
• Documented student behaviors, interventions, and progress, ensuring detailed and accurate records to track development.
• Provided instruction to both groups and individuals in subjects like math, reading, science, and history, adapting lessons to meet each student's learning style.
• Expanded knowledge in classroom management, student engagement, and goal setting through continuing education courses.
• Offered personalized support to students in their educational, emotional, and behavioral growth, helping them develop both academically and personally.
• Encouraged positive behavior and reinforced good habits, using positive reinforcement and, when needed, gentle physical intervention.
• Applied proactive behavior management strategies to maintain a positive and productive classroom environment.

• Coordinated and led 48+ seniors in 3+ daily activities, including exercise, baking, games, trivia, crafts, and music entertainment, based on residents' interests and abilities.
• Managed weekly grocery orders and deliveries based on resident requests, overseeing petty cash and maintaining accurate bookkeeping for budget management.
• Developed and printed 200+ monthly newsletters and activity calendars, highlighting upcoming events, holiday celebrations, and key medical and dietary information.
• Decorated throughout the building each month, creating a festive atmosphere for various holidays and seasonal celebrations.
• Monitored and accommodated residents' dietary restrictions and allergies, ensuring safe and enjoyable snacks and meals during activities and events.
• Established, tracked, and assessed event goals and outcomes, promoting activities to increase participation, revenue, and community engagement.