Jessica Garcia
North Royalton,OH
Summary
- Top seller at Dillards in district of Ohio
- 10+ years of experience in customer service and retail
- Management leader experience
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Overview
6
6
years of professional experience
Work History
Assistant Manager
Holister Co
Strongsville, OH
07.2023 - Current
- Maintained up-to-date knowledge of company products and services.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Created reports on sales trends, inventory levels, and financial data.
- Coordinated with other departments to ensure smooth flow of operations.
- Monitored employee attendance records, timekeeping, and payroll information.
- Collaborated with management on developing strategic plans for achieving business goals.
- Communicated regularly with customers to gain insights into their needs.
- Established processes for monitoring customer satisfaction levels.
Assistant Manager
TARGET
Strongsville, OH
06.2022 - 05.2023
- Assisted in the development of operational strategies to ensure efficient and productive operations
- Completed daily quality assurance duties to provide feedback for improvements
- Conferred with other supervisors to coordinate operations and activities within or between departments
- Assigned projects and distributed tasks to team members as per area of expertise
- Fostered positive employee relationships through communication, training and development coaching
- Offered training and support to keep team members motivated and working toward objectives
Sales Associate
Dillard's, Inc.
Strongsville, OH
06.2021 - 07.2022
- Top seller at Dillards in the district
- Experienced in management training
- Greeted customers and provided exceptional customer service
- Assisted customers with product selection, sizing and styling
- Handled customer complaints
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change
- Maintained cleanliness of store environment
Cashier/Sales Associate
Pet Supplies Plus
Lorain, OH
06.2018 - 08.2020
- Greeted customers and answered any questions they had about the store's products and services
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
- Worked with animal's and performed dog grooming when needed
Education
High school diploma -
Lorain High School
06.2017
Skills
- Sales Monitoring
- Sales Reporting
- Stocking
- Merchandising
- Shipping & Receiving
- Front desk
- Office experience
- Cash handling
- Animal care
- Customer service
- Computer skills
- Communication
- Sales
- Retail sales
- Cashier
- Makeup application
- Retail management
- Sales management
- Pet Grooming
- Assistant Manager Experience
- Inventory Control
- Customer relationship management
Timeline
Assistant Manager
Holister Co
07.2023 - Current
Assistant Manager
TARGET
06.2022 - 05.2023
Sales Associate
Dillard's, Inc.
06.2021 - 07.2022
Cashier/Sales Associate
Pet Supplies Plus
06.2018 - 08.2020
High school diploma -
Lorain High School