Jessica Garcia
Customer Service
Santa Barbara,CA
Summary
My objection is to continue seeking employment in the food service field and growing within the next company I work for.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Gelson's
08.2019 - Current
- Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
House Manager
Stalwart Sober Living
10.2018 - 04.2023
- Established an atmosphere of trust, respect, and professionalism within the household, fostering a positive environment for both family members and staff.
- Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
- Supervised residents preparing meals and handling chores and provided constructive feedback.
- Managed all intake and discharge paperwork and procedures for residents.
Education
High School Diploma -
Santa Barbara Senior High School
Santa Barbara, CA 05.2001 -
Skills
Task Delegation
undefinedTimeline
Assistant Manager
Gelson's
08.2019 - Current
House Manager
Stalwart Sober Living
10.2018 - 04.2023
High School Diploma -
Santa Barbara Senior High School
05.2001 -