Jessica Garcia
Douglasville,GA
Summary
Medical Representative with 13 years of experience in a fast paced medical office. Skilled in EMR and Allscripts.
Overview
17
17
years of professional experience
Work History
Medical Representative
Vascular Surgical Associates
Austell, GA
05.2013 - Current
- Entered insurance, demographics and health history into patient database.
- Checked patients in and out for appointments and collected co-payments.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Protected patients by observing strict HIPAA guidelines.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
Medical Administrative Assistant
Good Samaritan Health Center
Atlanta, GA
08.2008 - 02.2012
- Answered phone calls to provide assistance, information and medical personnel access.
- Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
- Updated patient accounts and information daily.
- Scheduled patient appointments, accounting for physician availability and optimal patient loads.
- Communicated with patients via phone, email and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays.
- Managed physician calendar, scheduling patient appointments and procedures.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Triaged incoming patients by assessing conditions and modified schedules to handle more severe concerns quickly.
Education
Certified Medical Interpreter -
Wellstar Cobb Hospital
Windy Hill05.2011
MEDICAL - Medical Assisting
Chattahoochee Technical College
Marietta, GA08.2008
High School Diploma -
Norcross High School
Norcross, GA05.1997
Skills
- Excellent communication skills
- Strong work ethic
- Ability to multitask
- Certified medical Interpreter
- Bilingual: Spanish and English
- Assisted with translating documents
Timeline
Medical Representative
Vascular Surgical Associates
05.2013 - Current
Medical Administrative Assistant
Good Samaritan Health Center
08.2008 - 02.2012
Certified Medical Interpreter -
Wellstar Cobb Hospital
MEDICAL - Medical Assisting
Chattahoochee Technical College
High School Diploma -
Norcross High School