JESSICA GARCIA CASTILLO
Summary
Results-driven professional dedicated to enhancing leading brands and optimizing operational efficiency. Committed to educating customers to drive satisfaction and boost sales. Known for a strong work ethic, versatility, and a proven ability to tackle and overcome challenges effectively. Skilled in delivering results in dynamic environments while maintaining high standards of performance and efficiency.
Overview
10
10
years of professional experience
Work History
Insurance Agent
AAA
10.2021 - Current
- Met sales targets through effective prospecting and cross-selling of insurance product
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
OUTSIDE SALES REP
SPECTRUM
03.2021 - 10.2021
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
- Exceeded monthly sales targets and quotas consistently.
SMB Telesales
Spectrum
08.2018 - 07.2019
- Enhanced existing business customer accounts by introducing additional services such as Internet, Voice, and TV, leading to reduced bills and improved customer satisfaction
- Generated new accounts through effective pipeline development, contributing to substantial business growth
- Consistently surpassed sales quotas, demonstrating strong sales skills and a proactive approach to meeting targets.
Sales Support Representative
AT&T
11.2016 - 08.2018
- Executed store opening and closing procedures, ensuring smooth daily operations and adherence to company standards
- Managed cash handling, inventory control, and supplies, ensuring the store remained well-organized and fully stocked for optimal performance.
- Boosted sales performance by providing timely and accurate information to clients.
Cashier
Tams Burgers
08.2014 - 10.2016
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints and issues effectively, demonstrating strong problem-solving skills and a commitment to customer satisfaction.
Education
Orange Coast College
High School Diploma -
Bell High School
01.2014
Skills
- Professionalism and Ethics
- Quotes and sales
- Customer follow-up
- Client Relations
References
- Luis Valdovinos 323-397-8325
- Anahi Ortiz, 323-314-0280
Languages
Spanish
Timeline
Insurance Agent
AAA
10.2021 - Current
OUTSIDE SALES REP
SPECTRUM
03.2021 - 10.2021
SMB Telesales
Spectrum
08.2018 - 07.2019
Sales Support Representative
AT&T
11.2016 - 08.2018
Cashier
Tams Burgers
08.2014 - 10.2016
High School Diploma -
Bell High School
Orange Coast College