Overview
Work History
Education
Skills
Timeline
Generic

Jessica Gebauer

Broomfield,CO

Overview

7
7
years of professional experience

Work History

  • Monitor the store communication systems, ensure that communications are appropriately disseminated, and track the activities related to store assignments.

  • Assist with scheduling, timekeeping, and payroll administration under the guidance of managers.

  • Oversee employee records and files; includes time & attendance records, employment documentation, etc.

  • Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures
  • Maintains confidentiality of all Company information.

  • Create an inclusive in store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.

  • Take an all-hands-on-deck approach to support the team across the store.

  • Assist the Store manager in managing day to day store operations, while ensuring that compliance exists with company policies.

  • Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties.

  • Focus on store merchandising and maintain a positive customer shopping experience.

  • Interviewed and hired potential job candidates and assisted new employee training.

  • Communicated with customers to address questions, concerns and needs and provide quality customer service.

  • Managed classroom environment, helping students learn in absence of regular teachers.

  • Maintained discipline and classroom control, fostering safe and positive learning environment.

Administrative Assistant

Dicks Sporting Goods
01.2023 - Current

• Assist managers with store reporting, recordkeeping, store to store transfers, onboarding, program results records.

• Monitor the store communication systems, ensure that communications are appropriately disseminated, and track the activities related to store assignments.

• Assist with scheduling, timekeeping, and payroll administration under the guidance of managers.
• Maintain employee records and files. Which includes time and attendance records, and employee documentation.

• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.

• Create an inclusive in store environment where everyone feels safe and welcomed.

• Help out in different areas of the store to ensure everyone is supported.

Assistant Manager

Off Broadway Shoe Warehouse
01.2021 - 01.2023
  • Assist the Store manager in managing day to day store operations, while ensuring that compliance exists with company policies.
  • Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties.
  • Created schedules based off payroll and needs of the business.
  • Focus on store merchandising and maintain a positive customer shopping experience.
  • Interviewed and hired potential job candidates and assisted new employee training.
  • Communicated with customers to address questions, concerns and needs and provide quality customer service.

Customer Service Specialist

Dicks Sporting Goods
08.2017 - 01.2021
  • Provide exceptional customer service to create an exciting shopping experience for the athlete.
  • Processed cash, check and credit cards for customer purchases.
  • Maintained knowledge of store policies regarding payments, returns and exchanges.
  • Trained new and current teammates on company programs

Education

Bachelor of Arts - Education

University of Missouri - Columbia
Columbia, MO

Associate of Arts -

Metropolitan Community College - Kansas City
Kansas City, MO

Skills

  • Microsoft Office
  • Workday
  • Time Management
  • Customer Service
  • Organizational Skills
  • Leadership
  • Computer Skills
  • Problem Resolution

Timeline

Administrative Assistant

Dicks Sporting Goods
01.2023 - Current

Assistant Manager

Off Broadway Shoe Warehouse
01.2021 - 01.2023

Customer Service Specialist

Dicks Sporting Goods
08.2017 - 01.2021

Bachelor of Arts - Education

University of Missouri - Columbia

Associate of Arts -

Metropolitan Community College - Kansas City
Jessica Gebauer