Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Inventory Support Analyst
Rotech Healthcare Inc.
09.2021 - Current
Manage inventory and keep record of serial numbers for AffloVest units in the field
Process orders and RMA requests for AffloVests
Daily ordering and logging of Portable Oxygen Concentrators requests while managing locations are within their PAR
Educate field on correct ordering process, equipment and ensure compliance with all guidelines
Process user login requests for UPS CampusShip
Review, approve and upload all serial addition requests for equipment affiliated with the VISN12 VA contract and provide inquiry assistance to the field
Submit end-of-month reporting to management of equipment count for Portable Oxygen Concentrators
Answer questions and inquiries via phone and Teams
Weekly submission of vendor back-order report to field and management
Daily management of high-volume emails in various inboxes.
Development Assistant
Winston Preparatory Schools
11.2019 - 09.2021
Provide administrative support to the development team
Manage and maintain the development donor databases
Responsible for all gift processing and associated data entry, and coordination of the gift acknowledgement and tracking process
Generate mailing lists and mail merges from databases
Produce donor reports and reconcile financial records
Involvement in all aspects of special event planning, including the annual fundraising benefit/auction.
Administrative Assistant, Central Team
Winston Preparatory Schools
08.2018 - 11.2019
Schedule internal and external meetings, interviews, and conferences
Respond to and appropriately direct internal and external inquiries
Greet visitors and coordinate meeting space
Maintain documents and records
Prepare meeting and conference materials
Coordinate travel
Compose, type and edit letters and memos from verbal instruction
Support special projects as assigned
Provide general office assistance as needed.
Administrative Operations Assistant
AHRC NYC – Francis of Paola Early Learning Center
01.2017 - 08.2018
Answer incoming telephone calls and route them to the appropriate party
Greet guests and parents and refer them to the appropriate staff
Coordinates and schedules school tours for new families for potential enrollment
Assists with creating new enrollment packets and parent orientation
Create new staff files and maintain all filing to ensure all appropriate documentation was received while upholding strict confidentiality
Serve as an interpreter during meetings and workshops as needed for Spanish speaking families
Support all other staff members with assigned functions as needed
Assists and coordinates with school events
Prepare orders and invoices within Workplace
Compose / edit and distribute letters or memos for parents to respective classrooms
Maintain a monthly spreadsheet update for all lunches distributed and forward onto the Corporate office
Update children’s files with new contact information as received by the parent
Update the NYC Department of Education Pre-K EI Rider bussing system with new information as received by the parent.
Executive Assistant / Credit and Collections Specialist
Frank Recruitment Group, Inc.
08.2015 - 08.2016
Conserved executive's time by reading, researching and routing correspondence
Maintained President’s, Senior Vice Presidents and Business Manager’s appointments by planning and scheduling meetings, conferences, teleconferences and travel
Maintained customer confidence and protected operations by keeping information confidential
Worked closely with other assistants to coordinate and schedule meetings among the office and traveling Executives
Submitted monthly reconciliation and receipts for Corporate credit card usage to Accounting
Provided customer service regarding collection issues, processed customer refunds, processed and reviewed account adjustments, resolved client discrepancies and short payments
Responsible for monitoring and maintaining assigned accounts- Customer calls account reconciliations
Accountable for reducing delinquency for assigned accounts
Enlisted the efforts of Sales and senior management when necessary to accelerate the collection process
Established and maintained effective and cooperative working relationships with assigned Clients through telephone calls and daily emails
Weekly and monthly reporting to direct supervisor
Ensured delinquency notices were emailed to the appropriate parties
Reconciled customer disputes as they pertain to payment of outstanding balances that are due
Participated in team planning meetings
Created daily invoices for permanent placements by verifying candidate started with client, billing information and accuracy on placement fee using SAGE 50 Accounts
Held accountable to receive all incoming checks from clients by logging them into the master spreadsheet, ensuring total amount accuracy and depositing into company bank account.
Corporate Buyer
Rotech Healthcare Inc.
09.2012 - 06.2015
Ensured locations are ordering products as needed from the appropriate vendors and audits/processes purchase requests from locations on a daily basis
Processed manual orders for locations, including any orders for Approved Exception Vendors and any equipment repairs that are sent back to the manufacturer, which require a manual purchase requisition or PO Request form
Ensured all locations receive orders online in the Perfect Commerce system in a timely manner utilizing reports generated by the Systems Group, including shipment acceptance
Matched and batched the invoice, yellow copy, PO, and packing slip for all manual purchase orders issued for locations
Once fully matched & batched, compares the invoice to the PO and packing slip, codes and approves order, and forwards to Accounts Payable for payment
Monitored report generated from the Global RBUP report to ensure locations are ordering rental equipment on an “as needed” basis
Keeps Region at 5% rental inventory or less
Educated Managers on equipment and systems
Ensured compliance with all contract guidelines
Identified contract issues by asking key questions
Identified billing issues by ensuring correct codes are being used so we can bill appropriately
Managed inventory and par levels for key rental equipment
Source equipment from current inventory to ensure most cost effective use of inventory and resources
Process all uniform orders for eligible job titles throughout the company ensuring compliance with the uniform policy
Researched new sources for new technology or alternative products.
Education
John Adams High School
Skills
Microsoft Office (Word, Excel, PowerPoint, Outlook)
Adobe Professional
Type 55 wpm
FileMaker Pro
Google Suite
Event Coordination
MacOS Catalina
Calendar Management
Appointment Coordination
Reception Oversight
Minute Taking
Travel Coordination
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Certification
[Area of certification] Training - [Timeframe]
Timeline
Inventory Support Analyst
Rotech Healthcare Inc.
09.2021 - Current
Development Assistant
Winston Preparatory Schools
11.2019 - 09.2021
Administrative Assistant, Central Team
Winston Preparatory Schools
08.2018 - 11.2019
Administrative Operations Assistant
AHRC NYC – Francis of Paola Early Learning Center
01.2017 - 08.2018
Executive Assistant / Credit and Collections Specialist