Jessica Gill
Las Vegas
Summary
I am very personable, helping teammates and customers gives me a high level of personal satisfaction. I like to be challenged with new opportunities to grow and support the company That I work for. I believe that success comes from the people that you are surrounded by both above and below. I take pride in my ability to go beyond the necessary steps to make sure that the job that I have been tasked with is done better than expected. I like to make sure that everyone I come into contact with leaves with a positive Experience. I Am Active, Love the outdoors. I Like to stay healthy Proper Diet and exercise has Kept me from Calling in sick Through out my Career.
Overview
29
29
years of professional experience
Work History
Self Employed Uber Driver Full Time
Uber Technologies Inc.
12.2021 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
Product Specialist
CAMPING WORLD
04.2021 - 12.2021
- Answering phones and greeting customers in store
- Assisting customers with products and services needed to maintain their RV
- Quickly learned about the product lines that are essential for what the industry demands from a retail service center
- Key holder in charge of closing the retail store including counting down cash registers, locking up facilities, creating nightly bank deposits
- Expanded knowledge of several product lines by working directly with the manufacturers and scheduling on-site training seminars for the entire sales staff.
- Boosted customer retention by providing exceptional product support and addressing user concerns.
- Logged phone numbers and email addresses to contact customers for follow-ups.
Sales Associate
4 Wheel Parts
01.2017 - 03.2021
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Sold various products by explaining unique features and educating customers on proper application
- Answered incoming telephone calls to provide store, products, and services information
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices
- Assisted teammates with sales-processing tasks to meet daily sales goals
- Retained product, service, and company policy knowledge to serve as a resource for both coworkers and customers
- Offered product and service consultations and employed upselling techniques
- Build trusting relationships with customers by making personal connections
- Met merchandise processing standards and maintained an organized accessible work area.
- Built relationships with customers to encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Truck Driver
Legacy Trucking Company
09.2008 - 12.2016
- Loaded, balanced, and secured product to safely transport goods
- Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas, and maintaining vehicle control
- Conducted emergency roadside repairs, including changing tires, replacing light bulbs, and installing fuses and tire chains
- Tracked daily logs to meet DOT regulations and financial paperwork to meet tax and other financial responsibilities.
Store Manager
4 Wheel Parts
12.1995 - 07.2008
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage
- Managed inventory tracking and physical inventory counts to minimize loss
- Processed daily paperwork, balanced register drawers, produced staffing schedules, and prepared deposits
- Balanced sales, reconciled cash, and made bank deposits to facilitate opening and closing duties
- Oversaw inventory management through cycle counts, audits, and shrinkage control
- Resolved customer problems by investigating issues, answering questions, and building rapport
- Strengthened work flow productivity by hiring, managing, and developing top talent
- Assessed, optimized, and elevated operations to target current and expected demands.
Education
High School Diploma -
Arvada High School
Arvada, CO05.1993
Skills
- Team player mentality
- Excellent communication skills
- Reliable and punctual
- Outgoing personality
- Time Management
- Punctual and Reliable
- Customer Service
- Relationship Building
Activities
Spent a few years training people to lose weight using kickboxing and proper dieting
Timeline
Self Employed Uber Driver Full Time
Uber Technologies Inc.
12.2021 - Current
Product Specialist
CAMPING WORLD
04.2021 - 12.2021
Sales Associate
4 Wheel Parts
01.2017 - 03.2021
Truck Driver
Legacy Trucking Company
09.2008 - 12.2016
Store Manager
4 Wheel Parts
12.1995 - 07.2008
High School Diploma -
Arvada High School