Jessica Gillies
Punta Gorda
Summary
Dedicated Correctional Officer specializing in crisis management, conflict resolution, and inmate supervision. Proven ability to maintain safety and security while effectively de-escalating high-risk situations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Correctional Officer
Desoto Correctional Institution
Arcadia, FL
08.2025 - Current
- Monitored inmate behavior to maintain safety and security within facility.
- Conducted regular inspections of assigned areas to ensure compliance with policies and regulations.
- Implemented emergency response protocols during incidents, ensuring timely resolution and safety.
- Assisted in the rehabilitation process by facilitating inmate programs and activities.
- Documented daily activities and incidents accurately in logbooks for record-keeping purposes.
- Participated in training sessions to enhance skills in safety protocols and crisis management.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Corrections Deputy
Desoto County Sheriff's Department
Arcadia, FL
12.2024 - 08.2025
- Monitored inmate behavior to maintain safety and security within detention facilities.
- Conducted regular inspections of cells to ensure compliance with regulations and standards.
- Assisted in transporting inmates to court appearances and medical appointments.
- Documented incidents and prepared reports for supervisory review and investigations.
- Collaborated with law enforcement agencies during emergency response situations.
- Engaged in conflict resolution strategies to de-escalate potentially volatile situations.
- Searched for contraband, weapons and drugs.
- Collaborated with fellow deputies to maintain a secure environment and address any potential threats or issues.
- Participated in training sessions on safety protocols and emergency preparedness measures.
- Provided support during inmate intake processes, ensuring proper documentation and procedures were followed.
Correctional Officer
Desoto Correctional Institution
Arcadia, FL
03.2022 - 12.2024
- Collaborated with team members to develop strategies for conflict resolution among inmates.
- Provided support during intake procedures, ensuring proper processing of new inmates.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Property Management Worker
City Facilities Management
Bradenton, FL
04.2020 - 02.2022
- Operated cleaning equipment to maintain facility cleanliness and safety standards.
- Conducted routine inspections to identify maintenance needs and ensure compliance with regulations.
- Collaborated with team members to streamline daily operations and improve workflow efficiency.
- Trained new staff on best practices for equipment usage and safety protocols.
Crew Member
Chuck E Cheese
Wesley Chapel, FL
10.2016 - 12.2019
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat visits.
- Operated arcade games and attractions, maintaining equipment functionality and cleanliness for optimal performance.
- Collaborated with team members to develop efficient workflows during peak hours, enhancing service speed and quality.
- Trained new crew members on operational procedures and safety protocols to ensure compliance and efficiency.
- Conducted regular maintenance checks on facilities and equipment, proactively addressing issues to minimize downtime.
Education
High School Diploma -
Cypress Creek Middle High School
Wesley Chapel, FLSkills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Inmate supervision
- Mental health awareness
- Correctional facility procedures
- Policy enforcement
- Restraint techniques
- Inmate monitoring
- Safety and security enforcement
- Self-defense tactics
- Search and seizure procedures
- Observation
- Surveillance
- Contraband seizure
- Self-defense techniques
- Safety
- Security procedures
- Crisis management
- Weapons training
- Prisoner transport
Certification
CPR and First Aid
Certified Correctional Officer
Languages
Spanish
Professional Working
English
Full Professional
Timeline
Correctional Officer
Desoto Correctional Institution
08.2025 - Current
Corrections Deputy
Desoto County Sheriff's Department
12.2024 - 08.2025
Correctional Officer
Desoto Correctional Institution
03.2022 - 12.2024
Property Management Worker
City Facilities Management
04.2020 - 02.2022
Crew Member
Chuck E Cheese
10.2016 - 12.2019
High School Diploma -
Cypress Creek Middle High School