Jessica Golday
Daleville,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Toyota Account Manager
Carter Express
, IN
04.2017 - Current
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms
- Oversaw new business development and customer servicing
- Liaised between account holders and various departments
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands
- Received new orders, prepared documentation and assigned personnel
- Monitored flow of paperwork and directed information to appropriate departments
- Coordinated repairs to vehicles to maintain fleet operations
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Tracked orders and notified customers of status or potential delays
- Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule
- Coordinated dispatching of 80 drivers to accomplish daily delivery requirements
- Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity
- Processed driver time off
- Experience in dispatching and tracking in Samsara
- Ensure HOS laws and regulations are met
Team Member
Walgreens
, IN
01.2016 - 04.2017
- Kept work areas clean, organized and safe to promote efficiency and team safety
- Learned all required tasks quickly to maximize performance
- Contributed to team success by completing jobs quickly and accurately
- Developed strong cooperative relationships with coworkers and managers
- Operated register to process payments and collect cash payment for order totals
- Worked different stations to provide optimal coverage and meet production goals
- Maintained productive, efficient approach to all tasks
- Trained new team members by relaying information on company procedures and safety requirements.
Education
General Studies
Ivy Tech Community College of Indiana Anderson
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Anderson High School Anderson
Skills
- Acquisition and Retention Strategies
- Verbal and Written Communication
- Microsoft Office
- Account Management
- Customer Service
- Time Management
- New Account Creation
- Project Management
- Operational Efficiency
- Microsoft Access
- Driver Relations
- Route Planning and Adjustment
- TMW Systems
- Data Entry
- Multitasking Abilities
- Samsara
Timeline
Toyota Account Manager
Carter Express
04.2017 - Current
Team Member
Walgreens
01.2016 - 04.2017
General Studies
Ivy Tech Community College of Indiana Anderson
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Anderson High School Anderson
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