Jessica Gonzaga
Nampa,ID
Summary
Compassionate Certified Medical Assistant adept at managing multiple tasks efficiently and effectively. Specialize in patient care coordination, medical record management, and clinical procedures. Utilize strong communication skills, empathy, and adaptability to enhance patient comfort and trust while supporting healthcare team objectives.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Terry Reilly Health Services
Nampa, ID
10.2010 - Current
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
Team Leader
Jack in the Box
Nampa, ID
01.2005 - 05.2009
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained updated knowledge through continuing education and advanced training.
- Recognized by management for providing exceptional customer service.
- Completed day-to-day duties accurately and efficiently.
Education
Medical Assitant
Milan Institute
Nampa, ID08-2010
High School Diploma -
Nampa High School
Nampa, ID04-2006
Skills
- Medical terminology
- Verbal and written communication
- Medication administration
- Specimens' collection and processing
- Multitasking and organization
Certification
- Cpr
- Certified
Languages
Spanish
Professional
Timeline
Certified Medical Assistant
Terry Reilly Health Services
10.2010 - Current
Team Leader
Jack in the Box
01.2005 - 05.2009
- Cpr
- Certified
Medical Assitant
Milan Institute
High School Diploma -
Nampa High School
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