Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Gonzalez

West Covina,CA

Summary

Dynamic leader with a proven track record at Central Hospice Care Inc., enhancing nursing staff engagement and patient safety. Skilled in clinical leadership and bilingual communication, excels in fostering interdepartmental collaboration and developing key performance indicators for continuous improvement. Demonstrates exceptional critical thinking and mentoring abilities, driving measurable advancements in healthcare outcomes.

Overview

9
9
years of professional experience

Work History

Assistant Director of Nursing Services

Central Hospice Care Inc.
05.2022 - Current
  • Developed effective communication strategies that enhanced nursing staff engagement and morale, fostering a positive work culture centered on teamwork and shared accountability.
  • Championed patient safety initiatives that led to measurable improvements in incident reporting and risk management processes.
  • Facilitated interdepartmental collaboration that resulted in improved care coordination between medical teams across diverse specialties.
  • Developed key performance indicators to monitor nursing department performance and identify areas for improvement consistently.
  • Managed a staff of 14 employees, and managed 25-45 patients at one given time.
  • Enhanced staff competency through the development of comprehensive training programs and ongoing education opportunities.
  • Evaluated emerging trends in nursing care delivery models for potential adoption within the organization''s existing systems.
  • Promoted a collaborative work environment by fostering open communication between the nursing team and interdisciplinary departments.

Hospice Registered Nurse Case Manager

Central Care Hospice Inc.
05.2022 - Current
  • Provided emotional support to patients and their families during the end-of-life process, promoting dignity and comfort.
  • Collaborated with physicians to optimize medication regimens for symptom control in terminally ill patients.
  • Improved patient care by developing and implementing comprehensive hospice nursing plans tailored to individual needs.
  • Managed complex caseloads effectively, prioritizing tasks based on patient acuity levels.
  • Performed patient evaluation on possible hospice candidates to determine eligibility for services
  • Completed EOB and admissions
  • Covered On-call weekends
  • Managed a full-time load of 25 patients
  • Covered Weekend On call
  • Evaluated patients for hospice, completed EOB and admission process

ICU Clinical Nurse

California Hospital Medical Center
02.2016 - 06.2024
  • Improved ICU efficiency by collaborating with interdisciplinary team members for optimal patient outcomes.
  • Expedited patient recovery by working closely with interdisciplinary team members to develop and execute aggressive treatment plans.
  • Contributed to a positive work environment by actively participating in staff meetings, training sessions, and mentoring new hires.
  • Fostered collaboration among healthcare providers by establishing constructive relationships with physicians, therapists, case managers, social workers, and other team members.
  • Cross-trained in ICU and Trauma Unit

Education

Bachelor of Science - Nursing

Southern New Hampshire University
Hooksett, NH

Associate of Science - Nursing

Mount Saint Mary's University
Los Angeles, CA
12.2015

Bachelor of Science - Nursing

Chamberlain University
Downers Grove, IL
11.2024

Skills

  • Clinical Leadership
  • Mentoring Staff
  • Nursing Management
  • Clinical assessment
  • Bilingual and fluent in English and Spanish
  • Works great under pressure
  • Amazing Critical Thinking

Timeline

Assistant Director of Nursing Services

Central Hospice Care Inc.
05.2022 - Current

Hospice Registered Nurse Case Manager

Central Care Hospice Inc.
05.2022 - Current

ICU Clinical Nurse

California Hospital Medical Center
02.2016 - 06.2024

Bachelor of Science - Nursing

Southern New Hampshire University

Associate of Science - Nursing

Mount Saint Mary's University

Bachelor of Science - Nursing

Chamberlain University

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Jessica Gonzalez