Jessica Nunn
Cape Coral,FL
Summary
Offering highly motivated and detail-focused approach with passion for food and beverage industry and willingness to learn and grow in dynamic setting. Brings understanding of customer service and team management, combined with ability to quickly adapt to new processes and environments. Ready to use and develop organizational and leadership skills in Restaurant Manager role.
Overview
15
15
years of professional experience
Work History
Restaurant Manager
Jason’s Deli
09.2018 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Front of House Floor Manager
Me And Mrs. Crab
04.2018 - 09.2018
- Managed store inventory and stock levels to maintain availability of products.
- Managed team of Number employees to maintain smooth-running operations of shop floor.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
Waitress
Rib City
02.2010 - 11.2017
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
High School Diploma -
Cape Coral High School
Cape Coral, FL05.2004
Skills
- Team management
- Staff management
- Food service background
- Supervisory skills
- Conflict resolution techniques
- Pre-shift walk-through
- Full service restaurant background
- Purchasing and cost control
- Labor and food cost control
- Safe food handling
- Money handling
- ServSafe food manager
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Manager
Jason’s Deli
09.2018 - Current
Front of House Floor Manager
Me And Mrs. Crab
04.2018 - 09.2018
Waitress
Rib City
02.2010 - 11.2017
High School Diploma -
Cape Coral High School
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