Jessica Gonzalez
Redmond,WA
Summary
Dedicated hotel room attendant with proven expertise at Intercontinental Hotel, excelling in efficient cleaning and bathroom sanitation. Recognized for exceptional customer service and meticulous room inspections, ensuring guest satisfaction. Skilled in advanced cleaning techniques, contributing to a pristine environment and enhancing overall guest experience.
Experienced with maintaining clean and welcoming guest rooms. Utilizes strong cleaning and organizational skills to ensure guest satisfaction. Knowledge of safety protocols and time management for efficient task completion.
Developed skills in maintaining high standards of cleanliness and organization in fast-paced environment. Gained expertise in using various cleaning tools and ensuring adherence to sanitation protocols. Seeking to transition into new field, leveraging these abilities to contribute effectively in different setting.
Energetic and dependable individual with upbeat attitude and strong interpersonal skills. Possesses solid understanding of efficient table clearing and customer service etiquette, ensuring seamless dining experience. Committed to contributing positively to team-focused environment and enhancing guest satisfaction.
Overview
2
2
years of professional experience
Work History
Public Area Attendant
Intercontinental Hotel
09.2024 - Current
- Maintained cleanliness and organization of public areas, ensuring high standards for guest satisfaction.
- Assisted in inventory management of cleaning supplies, optimizing usage and reducing waste.
- Responded promptly to guest inquiries regarding facility amenities and services, enhancing overall experience.
- Collaborated with team members to execute daily cleaning schedules efficiently and effectively.
- Improved overall cleanliness by efficiently executing daily cleaning tasks in public areas.
Hotel Room Attendant
Housekeeping Services
09.2024 - Current
- Cleaned and restocked guest rooms to ensure high standards of cleanliness and comfort.
- Maintained inventory of cleaning supplies, notifying management of low stock levels.
- Assisted in training new staff on cleaning protocols and safety procedures.
- Inspected rooms for maintenance issues and reported them promptly to management.
Restaurant Busser
Bussert
09.2023 - 09.2024
- Maintained cleanliness of dining areas, ensuring a welcoming environment for guests.
- Assisted servers by delivering food and beverages promptly to enhance customer satisfaction.
- Collaborated with kitchen staff to streamline table turnover during peak hours.
- Organized and restocked supplies, contributing to operational efficiency in service areas.
Education
High School Diploma -
Colegio Bachillerato
Tanhuato Michoacán, México Skills
- Efficient cleaning
- Bathroom sanitation
- Room inspections
- Cleaning techniques
- Janitorial services
- Customer service
- Cleaning bathrooms
Languages
Spanish
Full Professional
English
Elementary
Timeline
Public Area Attendant
Intercontinental Hotel
09.2024 - Current
Hotel Room Attendant
Housekeeping Services
09.2024 - Current
Restaurant Busser
Bussert
09.2023 - 09.2024
High School Diploma -
Colegio Bachillerato