Jessica Gould
Augusta,GA
Summary
Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Dedicated Photographer exhibiting true love for craft, art and science of photography process. Creative Photographer with extensive experience capturing stunning images and creating visually compelling content. Innovative with comprehensive understanding of camera settings, lighting techniques and digital editing tools. Strong management skills and committed to meeting clients' expectations. Dedicated visual artist with strong understanding of photography equipment and techniques. Skilled in capturing and editing stunning images with keen eye for detail. Creative and committed to telling stories through photographs. Diligent Labor Worker with experience performing variety of technical and manual tasks. Maintains cleanliness of work area and counts materials, merchandise and supplies in stock. Experienced in training new employees on responsibilities and company work ethics. Background in general maintenance, light construction, repair and custodial work.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Union Laborer
Labors Local Union 515
02.2018 - Current
- Demonstrated versatility in skillset through the ability to perform various manual labor tasks such as digging trenches, pouring concrete, or laying bricks when needed.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Operated power equipment to move materials and promote job efficiency.
- Improved safety on job sites by conducting regular inspections and addressing potential hazards promptly.
- Installed drywall, siding and other structural components.
- Operated forklifts and boom lifts to complete various tasks.
- Participated in ongoing training programs to stay current on industry best practices and safety regulations.
- Prepared job sites for new construction by clearing debris, grading land, and setting up necessary equipment safely and effectively.
- Documented daily progress accurately by maintaining detailed logs of completed tasks and hours worked on each project aspect.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Identified issues, analyzed information and provided solutions to problems.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
EMS Transportation Driver & Assist
South Star Ambulance Services
02.2016 - 07.2018
- Demonstrated excellent time management skills, consistently meeting tight deadlines and maintaining punctuality for all scheduled routes.
- Utilized strong problem-solving skills to address unexpected issues that arose during transport or delivery processes swiftly.
- Observed patient behavior to report changes to medical personnel.
- Handled patient transfers from one medical facility to another.
- Maintained a high standard of service quality by adhering to established protocols and guidelines for emergency medical treatment.
- Assisted with lifting and moving patients.
- Participated in community outreach initiatives such as CPR classes or health fairs to promote public understanding of EMS services and responsibilities.
- Enhanced emergency response capabilities through effective communication with dispatchers, first responders, and other EMS personnel.
- Provided compassionate care for patients in crisis, including those experiencing emotional distress or mental health concerns.
- Transported patients to medical facilities and provided transportation to follow-up appointments.
- Contributed to a positive work environment by maintaining strong relationships with peers, supervisors, and community partners.
- Provided professional services and support in a dynamic work environment.
- Managed time efficiently in order to complete all tasks within deadlines.
Well Care Phone Agent
Results Companies
03.2014 - 02.2016
- Proactively identified potential issues affecting customer experience by closely monitoring common patterns among incoming calls.
- Enhanced customer satisfaction by efficiently addressing and resolving insurance-related queries.
- Coordinated with underwriters to facilitate timely and accurate policy issuance for clients.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Handled claims processing efficiently, expediting settlements in a timely manner for satisfied clients.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Developed strong communication and organizational skills through working on group projects.
- Conducted annual reviews of existing policies to update information.
- Improved client satisfaction by providing personalized health insurance plan recommendations and guidance.
- Monitored changes in health insurance laws and regulations to verify continuous compliance.
Education
Associate of Applied Science - Graphic Design Tech; Specializing in Photography
Augusta Technical College
Augusta, GA06.2024
GED -
Augusta Technical College
Augusta, GA06.2021
Skills
- Digital design
- Photo Shoots
- Adobe Illustrator
- Photo products
- Creative Thinking
- Image Archiving
- Adobe Photoshop
- Client Communication
- Digital Photography
- Advanced Camera Skills
- Visual storytelling
- Digital file creation
- Creative vision
- Model Direction
- Strong exposure techniques
- Image Sourcing
- Deadline Adherence
- Print design
- Creative and Innovative
- Visual design
- Photography composition
- Graphic Design
- Logo creation
- Decision-Making
- Branding
- Honest and Dependable
- Illustration
- Attention to Detail
- Forklift Certification
- Demolition and Destruction
- Critical Thinking
- Team Management
- Organization
- Drywalling
- Form Construction and Removal
- Job Site Cleanup
- Worksite Safety and Maintenance
Certification
Construction Laborer, Asbestoses Removal, Concrete, Fire & Hole Watch, CPR ,OSHA Trained and Certified 2018- Present
Design and Media Production Specialist - Dec. 2022
Graphic Design & Prepress Technician - Aug. 2023
Photographer - Dec. 2023
Timeline
Union Laborer
Labors Local Union 515
02.2018 - Current
EMS Transportation Driver & Assist
South Star Ambulance Services
02.2016 - 07.2018
Well Care Phone Agent
Results Companies
03.2014 - 02.2016
Associate of Applied Science - Graphic Design Tech; Specializing in Photography
Augusta Technical College
GED -
Augusta Technical College
Construction Laborer, Asbestoses Removal, Concrete, Fire & Hole Watch, CPR ,OSHA Trained and Certified 2018- Present
Design and Media Production Specialist - Dec. 2022
Graphic Design & Prepress Technician - Aug. 2023
Photographer - Dec. 2023
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