Jessica Gray
Detroit,MI
Summary
Healthcare professional with 10+ years of experience reviewing inpatient medical records, supporting ICD-10-CM/PCS coding functions, and abstracting clinical data for accurate reporting and reimbursement. Strong working knowledge of DRG methodologies, clinical documentation standards, and Epic EHR systems, with a focus on accuracy, compliance, and collaboration with CDI and provider teams.
Overview
14
14
years of professional experience
Work History
Healthcare Coordination Specialist
Private Client-Based Services
Detroit, Michigan
03.2020 - Current
- Review and maintain comprehensive medical documentation including diagnoses, treatment plans, procedures, and progress notes
- Apply working knowledge of ICD-10-CM concepts, medical terminology, and clinical documentation to support accurate health records
- Coordinate with physicians, clinics, and healthcare facilities to clarify documentation and obtain required information
- Ensure accuracy and completeness of records used for billing, coding, and authorization purposes
- Abstract and enter data into electronic systems in a timely and accurate manner
- Maintain compliance with HIPAA and organizational documentation standards
Diagnostic Pathology Coordinator
Beaumont Hospital
Royal Oak, Michigan
04.2015 - 06.2019
- Reviewed inpatient and outpatient medical records to support accurate coding and billing processes
- Applied ICD-10-CM and CPT coding knowledge when revising and processing claims
- Identified documentation gaps impacting claim accuracy and reimbursement
- Reviewed and resolved claim denials, edits, and payer alerts using current coding and billing guidelines
- Collaborated with physicians, pathologists, and administrative staff to clarify diagnoses and procedures
- Abstracted required data elements for billing, reporting, and compliance purposes
- Maintained and updated patient records within Epic EHR systems while ensuring data integrity and confidentiality
Quality Operations Assistant /Donor Processor
Grifols Plasma Care
Farmington Hills, Michigan
10.2011 - 02.2015
- Audited patient charts and medical documentation for accuracy, completeness, and regulatory compliance
- Applied anatomy, physiology, and clinical process knowledge to ensure proper documentation standards
- Ensured compliance with federal, state, and organizational policies
- Trained and mentored staff on documentation accuracy and quality standards
- Supported data abstraction and reporting requirements for operational and quality metrics
Education
Some College (No Degree) - Health Information Management
Wayne State University
Detroit, MISkills
- ICD-10-CM Coding (Inpatient & Outpatient)
- ICD-10-PCS Coding
- POA Indicators, CC/MCC Identification
- SDOH & HCC Awareness
- Epic (CSLink, HB – User Experience)
- EHR/EMR Documentation
- Data Abstraction & Entry
- Medical Records Analysis
- Microsoft Excel, Word, Outlook
- Time Management & Productivity Focus
- Cross-Functional Collaboration
- Problem Resolution & Research
- Adaptability to Coding Guidelines & System Updates
- Confidentiality & Ethical Practice
Timeline
Healthcare Coordination Specialist
Private Client-Based Services
03.2020 - Current
Diagnostic Pathology Coordinator
Beaumont Hospital
04.2015 - 06.2019
Quality Operations Assistant /Donor Processor
Grifols Plasma Care
10.2011 - 02.2015
Some College (No Degree) - Health Information Management
Wayne State University