Jessica Grayson
Tulsa,OK
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Focused and dedicated with exceptional work ethic and proven strengths in case management support. Strong multitasker skilled at managing high-volume caseloads while consistently meeting deadlines. Persistent and resourceful problem-solver with excellent research and communication skills.
Overview
8
8
years of professional experience
Work History
Legal Assistant
Diana Cupps Law, LLC
Tulsa, OK
06.2023 - Current
- Reviewed and organized various legal documents including contracts, pleadings, motions, and correspondence.
- Assisted attorneys with research projects and document preparation for court filings.
- Coordinated and arranged schedules for attorneys, including meetings, appointments, and travel plans.
- Maintained client databases and filing systems, including hard copy and electronic files.
- Answered phone calls, responded to inquiries and directed calls accordingly.
- Monitored dockets of assigned cases in order to ensure compliance with all applicable laws and regulations.
- Processed incoming mail and correspondence on behalf of attorneys.
- Proofread documents before submission to court for filing.
- Ensured welcoming environment for clients while providing ongoing support.
Court Liaison/Discharge Planner
Family and Children’s Services Inc., Women In Recovery/Women’s Justice Team
01.2022 - Current
- Advised clients on potential outcomes based on current facts of their case.
- Developed individualized discharge plans for patients based on their medical and psychosocial needs.
- Educated, supported, and guided families of discharged patients.
- Conducted assessments to assess patient's level of functioning and identify appropriate resources upon discharge.
- Identified any potential barriers or risks that may impede successful outcomes post-discharge.
Assistant Personal Trainer Manager/Personal Trainer
Crunch Fitness-Undefeated Tribe LLC
Tulsa
12.2022 - 07.2023
- Assisted personal trainers in developing safe and effective exercise programs for clients.
- Conducted fitness assessments, including body composition analysis, flexibility testing, and cardiorespiratory testing.
- Educated clients on importance of nutrition and lifestyle changes for achieving optimal health outcomes.
- Demonstrated various exercises to clients with varying levels of physical fitness.
- Assisted with scheduling appointments and other administrative tasks related to running personal training business.
- Motivated clients to stay engaged in their exercise programs through positive reinforcement.
- Developed customized workout regimens tailored to meet specific needs of each client.
- Communicated regularly with clients via email, phone calls, text messages, or social media platforms.
- Offered advice on proper nutrition and supplementation for optimizing performance results.
Victim Specialist
Federal Bureau of Investigation
Tulsa, OK, Honolulu, HI
10.2016 - 10.2021
- Communication, Problem Solving and Judgement: Core Experience: Provide timely, effective assistance that aids victims and is beneficial to FBI Investigations, provide comprehensive services to victims in need, whether it be through crisis response, communication, notifications and updates on court cases, referrals to community providers, or facilitation of emergency financial or housing needs and/or transportation.
- Organization and Planning: Indian Country Experience: Train local partnership agencies such as law enforcement, educational centers, and tribes on Victim Assistance Program and job responsibilities; contacting agents within AOR providing updates on Victim Assistance Program and Victim Service Division priorities and capabilities. OCONUS Experience: Train and Assist local partnering agencies such as State Attorney General’s Office, Honolulu Law Enforcement, Maui Law Enforcement, Hawaii County Law Enforcement, Human Trafficking Shelter/Community Center, and Child Justice Center on victim service matters within Victim Services Division of FBI
- Initiative: Indian Country Experience: Liaison and partner with Indian Country representatives within Oklahoma City Division 37 county AOR; traveling around community meeting with service providers and tribes in rural areas, getting to know them, conducting needs assessments, and providing community with FBI presence in case a need for assistance arises. OCONUS Experience: Like above experience within Honolulu Division and 3 county AOR across 5 islands; Ongoing pandemic provided challenges that made creativity shine with use of technology.
- Collaboration: Core Experience: Assist communities in creating awareness on criminal activity, potential human trafficking, internet fraud, continued presence and visa services, homelessness, and elder abuse matters along with other potential criminal events that can happen.
- Adaptability: Important duty as a Victim Specialist is to be flexible and adaptable with time.
Education
Bachelor of Science - Criminal Justice
Northeastern State University (NSU)
05.2006
Skills
- National Academy of Sports Medicine (NASM) Personal Trainer Certification (04/27/23)
- International Sports Sciences Association (ISSA) Personal Trainer Certification (11/01/22)
- National Health & Safety Association CPR/AED Certified (11/02/22)
- Good interpersonal and oral communication skills
- Compassionate and caring approach
- Calendar Management
- Client Communication
- Client Relations
- Relationship Building
- Case Management
- Training & Development
Accomplishments
- Miss Northeastern State University Pageant Talent Award (2004)
- Miss Black Tulsa (2003)
- Miss Black Oklahoma-First Runner Up (2003)
Reference Susan Gray (918) 595-5640
- Friend
Reference Marth Highland (918) 688-5332
- Friend
Timeline
Legal Assistant
Diana Cupps Law, LLC
06.2023 - Current
Assistant Personal Trainer Manager/Personal Trainer
Crunch Fitness-Undefeated Tribe LLC
12.2022 - 07.2023
Court Liaison/Discharge Planner
Family and Children’s Services Inc., Women In Recovery/Women’s Justice Team
01.2022 - Current
Victim Specialist
Federal Bureau of Investigation
10.2016 - 10.2021
Bachelor of Science - Criminal Justice
Northeastern State University (NSU)
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