Assisted customers and provided advice on the best solutions for their home.
Guided customers toward top-sellers and prioritized products.
Amazon Grocery Shopper
Whole Foods Market
02.2023 - 07.2023
Enhanced customer satisfaction by efficiently fulfilling grocery orders and ensuring product quality.
Streamlined the shopping process for improved order completion times and increased daily productivity.
Care Coordinator
Paragone Solutions, Inc
10.2021 - 10.2022
Tracked medical statuses of 60+ Alabama Army National Guard Soldiers delegated by RN case manager.
Retrieved medical records from SMs in preparation of medical board packets, pre-deployment medical readiness events, and case reviews.
Tracked medical and dental appointments, contacted unit and SM to remind them of appointments.
Crew Memember
Trader Joes
08.2020 - 10.2021
Tea and Coffee Section Leader responsible for increasing sales 30% - 40% from previous quarter through store purchasing, merchandising, and product knowledge.
Trained and educated new Crew Members to become knowledgeable of policies and practices within the store.
Team Member
Whole Foods Market
08.2012 - 02.2020
Held position of Grocery Order Writer.
Ordered, replenished and merchandised grocery products.
Monitored inventory control and replenished product based upon WFM ordering standards.
Also held Produce Supervisor and Floral Specialist positions