Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Greene

Houston

Summary

Experienced with delivering strategic consulting services to enhance client business operations. Utilizes in-depth industry knowledge and analytical skills to identify and implement effective solutions. Track record of building strong client relationships and driving measurable results.

Overview

17
17
years of professional experience

Work History

Consultant/Independent Contractor

01.2021 - Current
  • Offer owner relations assistance by answering questions from owners either by phone or email
  • Perform probate research, lease, title and division order analysis
  • Set up leases in lease system, update obligations and notes
  • Review title opinions, lease agreements, contracts and marketing contracts for division order deck set up
  • Perform land administration duties, i.e., request for owner set up, filing and recordation of documents and assist with special projects.

Customer Service Agent (Contractor)

ACD Direct, Inc.
09.2020 - 12.2020
  • Answered live calls from members from various radio stations
  • Accepted member donations and processed for member’s gifts from promotions led by radio station
  • Assist with general questions about the station’s promotions and charitable organizations.

Experience Champion

Everise
04.2020 - 08.2020
  • Provide exceptional customer experience for the healthcare member
  • Answer questions from members about healthcare benefits related to prescription coverage under the members Medicare Part D plan.
  • Document and escalate priority calls and grievances to supervisors

Contract Land Analyst

Citation Oil & Gas Corp
06.2017 - 03.2020
  • Handled division order maintenance back log for various states e.g., IL, KS, ND, OK and TX.
  • Checked consistently overflow of owner relations calls from the owner line and follow up with discrepancies presented by the Accounting department.
  • Set up lease and contracts in TOBIN Land system
  • Assist with acquisition or divestiture process and in special projects as requested

Land Analyst III (for LA, NM, MS and S. TX)

Citation Oil & Gas Corp
10.2008 - 05.2016
  • Review lease and contract obligations for landmen and engineering
  • Set up new leases and contracts in Tobin land system
  • Maintain lease records by updating any new information in system and in physical file for leases
  • Gather title curative, review title opinions, prepare and maintain DOI spreadsheets
  • Review monthly suspense reports, release suspense (per company guidelines) and update division order records for the escheat process
  • Process DOI changes, prepare and distribute division orders
  • Handled division order maintenance backlog for IL, ND, WY and OK
  • Maintain monthly rental obligations
  • Map leases using Arcmap
  • Handle DOI discrepancies sent by Accounting or Land Management
  • Accept owner calls, research owner questions and provide resolutions
  • Route regulatory notices for landmen and engineer’s approval
  • Involved in the team process for acquisition preparation and divestiture reconciliation from start to finish.

Education

Diploma -

Aldine High School
Houston, TX
05.1994

Skills

  • Land administration expertise
  • Problem-solving
  • Attention to detail
  • Team leadership & development
  • Client relationships
  • MS office

Timeline

Consultant/Independent Contractor

01.2021 - Current

Customer Service Agent (Contractor)

ACD Direct, Inc.
09.2020 - 12.2020

Experience Champion

Everise
04.2020 - 08.2020

Contract Land Analyst

Citation Oil & Gas Corp
06.2017 - 03.2020

Land Analyst III (for LA, NM, MS and S. TX)

Citation Oil & Gas Corp
10.2008 - 05.2016

Diploma -

Aldine High School

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