Jessica Greer
Festus,MO
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 20 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
20
20
years of professional experience
Work History
Administrative Assistant, Hygiene Coordinator
Sunset Hills Dental Group
12.2019 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Developed strategies to streamline and improve office procedures.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Medical Assistant, Medical Receptionist
Interventional Pain Institute
10.2016 - 12.2018
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Verified patient insurance coverage and collected required co-payments.
- Measured patient pulse oximetry.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Medical Receptionist
Women’s Health Partners
10.2012 - 11.2016
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Organized paperwork such as charts and reports for office and patient needs.
- Managed multi-line phone system and pleasantly greeted patients.
- Maintained current and accurate medical records for patients.
Education
Seckman Sr. High School
Imperial, MONational Beauty Academy
2002
Skills
- Office Administration
- Calendar Management
- Letter Preparation
- Report Writing
- Appointment Scheduling
- Spreadsheet Management
- Database Management
- Invoice Processing
- Workflow Optimization
- Reception Oversight
- Data Entry
- Minute Taking
- Presentation Design
- Clerical Support
- Expense Reporting
- Scheduling
- Mail Handling
- Bookkeeping
- Deadline-Oriented
- Meticulous Attention to Detail
- Microsoft Office Suite
- Workflow Planning
Timeline
Administrative Assistant, Hygiene Coordinator
Sunset Hills Dental Group
12.2019 - Current
Medical Assistant, Medical Receptionist
Interventional Pain Institute
10.2016 - 12.2018
Medical Receptionist
Women’s Health Partners
10.2012 - 11.2016
Seckman Sr. High School
National Beauty Academy
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