Jessica Grillo
Atlanta,GA
Summary
Personable and compassionate Medical assistant with strong communication skills and dedication to patient care. Understanding of medical terminology and proficiency with electronic health records enhances ability to support healthcare teams. Focused on providing quality patient experiences and contributing to efficient clinical operations.
Overview
7
7
years of professional experience
Work History
Travel Medical Assistant
Froedtert South
08.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Medical Assistant
Kaiser Permanente
02.2023 - 07.2024
- Measured vital signs and took medical histories to prepare patients for examination.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Documented notes during patient visits.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Travel Medical Assistant
Froedtert Hospital
04.2022 - 10.2022
- Worked primarily in GI and Hepatology
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
COVID-19 Screener
CVS Minute Clinic
09.2021 - 04.2022
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
- Oversaw in-person and curbside patient registration and processing.
- Donned and removed personal protective equipment (PPE) per company protocols.
- Protected individual confidentiality as prescribed by local, state and federal mandates.
- Provided COVID-19 FAQs and educational material to patrons and employees.
- Performed nasal swab and rapid antibody testing via blood droplet collection.
- Processed positive and negative test responses according to established protocols and reporting requirements.
- Collected and treated patient samples to test for COVID-19 infection.
Travel Medical Assistant
Kaiser Permanente
06.2021 - 09.2021
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
COVID-19 Compliance Officer
Netflix
01.2021 - 06.2021
- Acquired knowledge and stayed up to date on best practices for slowing spread of COVID-19.
- Assisted employees and customers with safety and health requirements related to COVID-19.
- Provided health screenings and enforced social distancing, masking, and other policies related to COVID-19.
- Monitored premise entry points to determine if employees and visitors met compliance standards prior to admittance.
COVID-19 Screener
Same-day Health
09.2020 - 04.2021
- Performed Nasal and nasopharyngeal Swab Testing
- Collecting nasopharyngeal swab samples and labeled appropriately
- Maintain environmental integrity and aesthetics ensuring all areas are safe and clean.
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
- Oversaw in-person and curbside patient registration and processing.
Certified Medical Assistant
WellStar Health System Cardiovascular
08.2019 - 07.2020
- Provide one-on-one assistance to cardiovascular surgeons in a clinic setting
- Roomed patients, collecting vital signs and health histories as well as updated medications
- Handled medications, prescription refills and worked closely with pharmacies to coordinate medications
- Performed bedside ECG and pulmonary fit tests
- Worked with EPIC EMR.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Travel Certified Medical Assistant
Erlanger Health System Trauma and Orthopedics
05.2018 - 01.2019
- Recorded patients' medical history, vital statistics, or information such as test results in medical records
- Helped physicians with Spinal blocks and radiofrequency ablations
- Removed sutures and dressing changes
- Administered injections
- Authorized drug refills and provide prescription information to pharmacies
- Helped physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures
- Routinely casted and splinted trauma patients.
Education
Associates - Science and Certified medical assistant
Calhoun Community College
Huntsville, ALSkills
- Covid-19 testing (1 year)
- Blood and Tissue Collection
- Medical History Collection
- Epic (4 years)
- Vital Signs
- Treatment Room Preparation
- Problem Anticipation and Resolution
- Customer Service
- Medical Terminology
- Patient Relations
- Updating Medical Records
Contact
Atlanta, GA 30318
Timeline
Travel Medical Assistant
Froedtert South
08.2024 - Current
Medical Assistant
Kaiser Permanente
02.2023 - 07.2024
Travel Medical Assistant
Froedtert Hospital
04.2022 - 10.2022
COVID-19 Screener
CVS Minute Clinic
09.2021 - 04.2022
Travel Medical Assistant
Kaiser Permanente
06.2021 - 09.2021
COVID-19 Compliance Officer
Netflix
01.2021 - 06.2021
COVID-19 Screener
Same-day Health
09.2020 - 04.2021
Certified Medical Assistant
WellStar Health System Cardiovascular
08.2019 - 07.2020
Travel Certified Medical Assistant
Erlanger Health System Trauma and Orthopedics
05.2018 - 01.2019
Associates - Science and Certified medical assistant
Calhoun Community College
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