Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Gross

Arlington,TN

Summary

Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations.

Overview

12
12
years of professional experience

Work History

Sales Associate

GameStop Prestige
Memphis, TN
11.2019 - Current
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.
  • Answered customer questions about sizing, accessories and merchandise care.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Processed product returns and assisted customers with other selections.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Artist/Body Piercer

Mouses Tattoos
Memphis, TN
01.2014 - Current
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Monitored company inventory to keep stock levels and databases updated.
  • Identified needs and coordinated plans for travel and out-of-town functions.

Education

No Degree - Psychical Therapy

Southwest Tennessee Community College
Memphis, TN

High School Diploma -

Bolton High School
Arlington, TN
05.2007

Skills

  • Verbal and Written Communication
  • Policy and Procedure Adherence
  • Sales Expertise
  • Retail Loss Prevention
  • Customer Service
  • Sales Goal Attainment
  • Stockroom Upkeep
  • Cash Handling
  • Speaking Clearly
  • Checking Inventories

Timeline

Sales Associate

GameStop Prestige
11.2019 - Current

Artist/Body Piercer

Mouses Tattoos
01.2014 - Current

No Degree - Psychical Therapy

Southwest Tennessee Community College

High School Diploma -

Bolton High School
Jessica Gross