Dynamic Business Development Manager with a proven track record at Riviera Finance, enhancing client relationships and expanding business through strategic partnerships and innovative market analysis. Skilled in Microsoft Office and bilingual, demonstrating exceptional communication and leadership abilities. Successfully nurtured over 100 client relationships quarterly, significantly driving growth and operational efficiency.
Overview
10
10
years of professional experience
Work History
Business Development Manager
Riviera Finance
Oakbrook Terrace, IL
02.2022 - Current
Led client on-boarding and nurtured relationships with over 100 clients quarterly, focusing on retention and maximizing business growth
Expanded client base and identified referral opportunities by attending industry networking events and fostering strategic partnerships
Collaborated with underwriting and operations teams to optimize approval processes, reduce fraud risks, and expedite client funding, ensuring smooth operations
Conducted on-site visits with current and former clients, strengthening relationships and generating referrals to drive business expansion
Developed comprehensive best-practice guides for closing factoring deals, benefiting both referral and organic leads, and enhancing team performance
Delivered Competitive analysis presentations to stakeholders, providing strategic insights to create market advantages and promote innovation
Private Dining Coordinator
Steak 48
Chicago, IL
05.2021 - 02.2022
In charge of the leads/Inquires that came in daily
Provided clients with room information such as pricing, deposit, set up, decorating etc
In charge of helping Sales Manager with booking the rooms and writing up the proposals to provide to clients
Assisted in the start of the events and the execution with assuring everything goes smooth and the host is content
Assisted HR with updating I-9s for all employees
Assisted HR with processing applications for new hires, sick day, leave of absences, write ups, raises, etc into Paycom to corresponding employee accounts
Assistant Sales Manager
The Signature Room
Chicago, IL
01.2019 - 03.2020
Assists Sales Managers with conducting outside and internal sales calls to share information with potential clients
Maintains open and regular communications with clients who have reserved space
Write proposals for clients who require estimates for hosting an event
Assists Sales Manager with on-site appointments and events
Sends follow up letter and survey to all clients
Maintains all electronic and physical files
Participates in all marketing promotions and events
Assists Sales Manager with all aspects of in-house events including supervising Private Dining staff
Private Dining Coordinator
The SignatureRoom at the 95th Floor
Chicago, IL
01.2017 - 01.2019
Responsible for incoming telephone calls and distributing them to proper catering manager; will take messages or transfers calls to voicemail when appropriate
Create and mail information packets, menus, confirmation letters, billing applications and thank you letters to potential, current and former clients
Update appointment calendars
Prepare weekly event schedule, party folders, event sheets and party revisions and distributes them to the proper personnel
Prepare weekly packet for the catering meeting
Maintain open and regular communication with clients who have reserved space at our operation
Maintain marketing databases, physical files and computer information including distribution lists, contact lists and customer/prospect files
Assist Sales Managers in writing proposals for clients who require an estimation of costs associated with hosting an event
Coordinate various marketing fulfillment duties and systems including direct mail, packages, letters catalogs and other sales literature along with follow up letter surveys
Assist with other administrative tasks such as facsimiles, memos, correspondence and reports as needed