Jessica Guerra
Lancaster,CA
Summary
Detail-oriented Student Service Technician helps maintain special programs databases and assist other employees find the documents and files that are needed. Knowledge of database management, data entry, and record-keeping. Honest, reliable and committed to keeping an efficient filing system.
Overview
8
8
years of professional experience
Work History
Student Services Technician
Assurance Learning Academy
05.2018 - Current
- Identify and monitor enrollments for all special program students.
- Input student information into databases such as PLS, CALPADS, SEIS.
- Compile reports to monitor accuracy of special program records for all school sites.
- Managed student records with accuracy and confidentiality, ensuring data integrity.
- Participated actively in professional development opportunities that fostered growth within the context of student services roles.
- Maintain accurate record- keeping in systems for efficient retrieval of critical information.
PT Sales Manager
Carter
04.2017 - 04.2018
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Attended industry events and conventions to explain sales opportunities.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Education
Associate of Arts -
Antelope Valley College
Lancaster, CA06.2026
Skills
- Attention to Detail
- Organizational Skills
- Adaptability and Flexibility
- Task Prioritization
- Maintaining documents and records
- Data Entry
- Database Searches
- Report Generation
Timeline
Student Services Technician
Assurance Learning Academy
05.2018 - Current
PT Sales Manager
Carter
04.2017 - 04.2018
Associate of Arts -
Antelope Valley College
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