Jessica Guerra Chavez
Santa Rosa,CA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Behavioral Technician
Burnett Therapeutics
Napa, CA
03.2022 - 04.2023
- Assisted with building life and social skills useful for everyday activities and interactions.
- Applied proven strategies to positively affect client behaviors.
- Planned and implemented individualized interventions as part of behavior treatment plans.
- Developed activity plans and instructional materials to assist with treatment.
- Documented patient interactions in compliance with HIPAA requirements.
- Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
- Participated in treatment planning by helping to identify patients' problems, needs and strengths.
- Tracked client movement on and off unit by documenting times and destinations.
- Collaborated with client and clinician to develop and support goals and clinical treatment plan.
- Fostered crisis interventions by guiding team members in de-escalation of disruptive and unsafe behaviors.
- Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
- Created multidisciplinary treatment plans for patients with other service providers and professionals.
Veterans Case Worker Assistant
Sonoma County legal Aid
Santa Rosa, CA
05.2021 - 09.2021
- Followed strict policies and procedures to maintain client confidentiality and keep data private.
- Conducted intake interviews and bio-psycho-social assessments to determine clients' eligibility and suitability for program.
- Recorded comprehensive case notes.
- Assisted veterans in preparing forms, documents and applications for benefits.
- Interviewed veterans and dependents to determine eligibility for federal and state benefits.
- Reviewed claim folders for completeness and conformity to guidelines prior to submission.
- Gathered community resources and coordinated referrals to obtain services.
- Scanned incoming documentation.
- Observed confidentiality and safeguarded all patient-related information.
- Verified, updated and entered patient information into system.
- Assisted with properly processing records requests.
- Utilized copying equipment for medical record duplication, answered phones and filed documents.
Kennel Assistant
VCA Hospitals
Forestville, CA
03.2021 - 04.2021
- Fed and refreshed water for animals staying in kennels on regular eating schedules.
- Sprayed down and applied cleaning solutions to animal cages to remove waste and dirt.
- Sanitized floors and other surfaces to provide sterile environment.
- Washed and disinfected animals' food and water bowls each day.
- Supported animal health by keeping areas clean, neat and properly sanitized.
- Picked up dog waste using bags to dispose of properly.
- Stayed on top of laundry, sweeping and disinfection during slow periods.
- Followed consistent safety procedures, maintained visible animal identification and checked tags to minimize care errors.
- Documented and reported issues or incidents with animals by communicating with owners.
- Identified animal health concerns and discussed problems with owners.
- Unloaded and organized supplies and product inventory.
Inventory Specialist
United States Marine Corps
Marine Corps Base Camp Lejeune, NC
08.2019 - 09.2020
- Documented production volume, materials consumption and quality issues in WIS to keep management well-informed and support proactive planning.
- Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
- Collaborated with management, sales and engineering to adjust plans and maintain targets.
- Purchased goods to maintain stock and prepare for assembly of SL3 Gear.
- Monitored project progress and presented status to leaders to solve productivity issues.
- Protected warehouse assets with effective loss prevention strategies.
- Streamlined operational efficiencies by supervising inventory cycle counting processes, including accounting and reporting of surplus, product returns and damages.
- Entered information into WIS to update locator deck and status reports.
- Supervised warehouse personnel to provide operational guidance and ensure optimal inventory control and productivity.
- Controlled inventory to eliminate expenses and ensure optimal stock.
- Performed scheduled inventory counts and supply audits.
- Met warehouse customers on the floor and discussed needs.
- Coordinated inventory, stocking, and ordering.
- Developed reports for leadership compiling data and insights into inventory, trends and sales with focus on readability and brevity.
- Trained newly hired employees on all aspects of warehouse.
- Set up delivery of DRMO materials to arrive in time for production start date.
- Supported senior leadership by collecting and maintaining vendor and organizational quantity, type and supply value records.
- Conducted annual, cyclic, and spot inventories.
Warehouse Clerk
United States Marine Corps
Marine Corps Base Camp Lejeune, NC
09.2017 - 08.2019
- Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
- Managed vendor relationships to support supply chain and maintain product quality.
- Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
- Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
- Considered individual product requirements and accessibility needs to maximize efficiency of warehouse storage areas.
- Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
- Conveyed subject matter expertise on inventory levels and processes to internal and external customers to meet diverse requirements and smooth processes.
- Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
- Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
- Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
- Verified received goods by comparing with purchase orders.
- Maintained business operations by communicating with coworkers and managers.
- Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
Education
High School Diploma -
El Molino High School
Forestville, CA06.2016
Basic Training Boot Camp
United States Marine Corps Recruit Depot
Paris Island, SC12.2016
Combat
Marine Combat Training Battalion
Camp Geiger, NC02.2017
Supply Chain Management 3051
Military Occupational Specialty School
MCSSS, Camp Lejeune, NC04.2017
Associate of Science - Psychology
Santa Rosa Junior College
Santa Rosa, CASkills
- Supply Chain Management
- Communication
- Bilingual communication
- Managing safety gear
- Conducting risk assessments
- Critical thinking
- Active listening
- Coordination
- Monitoring
- Customer and Personal Service
- Speaking
- Making Decisions
- Solving Problems
- Developing and Building Teams
- First Aid/CPR
- Emotional awareness
- Training & Development
- People skills
- Decision-making
- Friendly, positive attitude
- Basic Math
- Organizational skills
- Leadership
- Team management
- Working collaboratively
- Patience
- Client Confidentiality
- Records Management
- Risk Management
- File Organization
- Collaboration
- Microsoft Word
- Research and analysis
- Active Learning
- Attention to Detail
- Energetic and Enthusiastic
Languages
English
Professional
Spanish
Native/ Bilingual
American Sign Language
Elementary
Certification
- Marine Corps Martian Arts, Tan Belt - 01 November, 2016
- Certification of Commendation for Private First Class, United States Marine Corps - 01 March 2017
- Marine Corps Martial Arts, Grey Belt - 31 July, 2017
- Certification of Commendation for Lance Corporal, United states Marine Corps - 01 November, 2017
- Lance Corporal Leadership and Ethics Seminar, United States Marine Corps - 01 December 2017
- Marine Corps Martial Arts, Green Belt - 05 October 2018
- Certification of Commendation for Corporal, United States Marine Corps - 01 August, 2019
- Marine Corps Martial Arts, Brown Belt - 24 June 2019
- Good Conduct Medal, United States Marine Corps - 18 September, 2019
- CPR, AED, First-Aid, National CPR Foundation - 2022
Timeline
Behavioral Technician
Burnett Therapeutics
03.2022 - 04.2023
Veterans Case Worker Assistant
Sonoma County legal Aid
05.2021 - 09.2021
Kennel Assistant
VCA Hospitals
03.2021 - 04.2021
Inventory Specialist
United States Marine Corps
08.2019 - 09.2020
Warehouse Clerk
United States Marine Corps
09.2017 - 08.2019
High School Diploma -
El Molino High School
Basic Training Boot Camp
United States Marine Corps Recruit Depot
Combat
Marine Combat Training Battalion
Supply Chain Management 3051
Military Occupational Specialty School
Associate of Science - Psychology
Santa Rosa Junior College